Chris Kucuk
Remote Technical Professional with Customer Service & Operations Management Experience
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About
A confident, reliable, and self-motivated professional with strong experience in customer service, remote technical work, telesales, and operations management. Skilled in managing client relationships, solving problems independently, and working under pressure. Highly adaptable with a strong work ethic and excellent communication skills, now seeking a remote role where I can bring value from home.
Experience
Mobile Service Technician at TrustFord (2024-04 – Present)
- Delivered mobile servicing and repair across the region, managing schedule independently
- Provided direct client communication, updates, and post-service follow-ups
- Maintained detailed digital records and ensured high customer satisfaction remotely
CEO at Formula Wash (2023-07 – 2025-03)
- Oversaw all business operations including staff management, diary scheduling, and client calls
- Led telesales campaigns to drive bookings and upsell car valets and additional products
- Maintained CRM records, handled customer queries, and managed all sales pipelines
Director at Gems Market Taxis (2020-08 – 2023-06)
- Managed day-to-day team operations and vehicle maintenance
- Scheduled jobs, liaised with clients, and performed administrative oversight
- Ensured service quality and reliability through precise time management
Mobile Mechanic at CK Motors (2018-11 – 2020-08)
Self-Employed
- Booked and managed jobs independently, often assisting clients over the phone
- Built trust through clear communication and support
- Developed excellent customer-facing problem-solving skills
Education
Level 3 NVQ in Light Vehicle Maintenance & Diagnostics – South Devon College (2012 – 2016)
GCSEs in English Language (C), English Literature (C), Maths (C), Science (C), ICT (C) – Coombeshead College (2006 – 2011)
