Correen Bryan

Friendly, professional, and customer-focused individual with over 20 years of experience providing exceptional customer service in healthcare, hospitality, reception, and support environments. Skilled in building positive relationships, handling enquiries, resolving issues, and delivering a high standard of service both face-to-face and over the telephone. A confident communicator with excellent organisational and administrative skills, experienced in managing appointments, handling cash transactions, maintaining records, and working effectively in fast-paced settings.

Reliable, approachable, and committed to ensuring every customer receives a positive experience.

Current Position - DHL

• Working in a fast-paced environment requiring reliability, teamwork, and attention to detail.
• Consistently meeting operational targets while maintaining high standards of service.

Concierge & Safeguarding Officer - AGS Support

(2023-01 - 2024-01)

• Welcomed visitors and managed front-desk enquiries.
• Provided professional customer support and information.
• Coordinated visitor access and maintained accurate records.
• Handled enquiries calmly and efficiently.

Paediatric Complex Care Assistant - Avantage Healthcare

(2022-01 - 2023-01)

• Built positive relationships with families and healthcare professionals.
• Demonstrated excellent communication and customer-focused support.

Dental Nurse / Receptionist - Multiple Practices

(2000-01 - 2018-01)

• Managed appointment bookings and patient enquiries.
• Provided outstanding customer service both in person and over the phone.
• Maintained patient records and handled confidential information.
• Processed payments and managed reception duties.
• Supported the smooth day-to-day running of busy dental practices.

Hospitality Assistant - Black Lemon Café - Oxford

• Delivered excellent customer service in a busy café environment.
• Handled cash transactions and customer orders.
• Prepared beverages and maintained a welcoming atmosphere for customers.

NVQ Level 3 - Dental Nursing

NVQ Level 3 / Certificate of Higher Education