Elsa Huart
Franchise Consultant | Franchise Network Manager | Retail Operations Manager
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About
Operations and franchise network professional with experience at both regional headquarters and restaurant level. Skilled in improving site performance, supporting franchise networks and developing teams in fast-paced, evolving environments. Combines a network-wide perspective with a practical, results-focused approach.
Experience
Assistant Restaurant General Manager - BURGER KING® FRANCE - Pierre-Bénite, France
(2025-01 - 2025-12)
- Managed site performance across revenue, margins, productivity, labour and food costs, with monthly profit-and-loss reviews.
- Forecast sales to plan staffing levels and product requirements.
- Coached managers to strengthen their skills and improve team effectiveness.
- Conducted internal food safety and brand standards audits.
- Developed local partnerships and commercial initiatives.
Restaurant Manager - BURGER KING® FRANCE - Lyon Part-Dieu, France
(2023-10 - 2024-12)
- Monitored daily financial ratios and operational KPIs; identified improvement opportunities and tracked action plans.
- Led, trained and coached teams to ensure service quality, customer satisfaction and compliance with brand standards.
- Built staff schedules aligned with operational needs.
- Managed inventory, stock levels and product orders.
Franchise Network Support Assistant - BURGER KING® FRANCE, South-East Regional Office - South-East France
(2021-09 - 2023-09)
- Coordinated cross-functional projects between the franchise network and support teams, improving collaboration and processes.
- Organised regional and national events to strengthen team engagement and promote the employer brand.
- Supported the rollout of standards and innovations, including the introduction of reusable tableware.
Network Development & Support Assistant - NINKASI - Lyon, France
(2021-05 - 2021-06)
- Screened franchise candidates and conducted introductory interviews.
- Audited compliance with operating and brand standards; recommended corrective actions and developed action plans.
- Identified potential commercial premises for network expansion.
Education
Master's degree (M2) - Retail and Franchise Network Development - iaelyon School of Management (2021-09 - 2023-09)
Bachelor's degree (L3) - Quantitative Methods and Management - iaelyon School of Management (2018-09 - 2021-05)
