Jozsef Pelles
Customer Assistant
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About
Experienced working in busy environments where accuracy, safety, teamwork and meeting daily targets are important. Strong background in warehouse and retail operations, production and customer service, with experience supporting stock control, order processing, packing, quality checks and team productivity. Adaptable, quick to learn new processes and confident working as part of a team or independently.
Experience
Customer Assistant - VUE Cinema Islington
(2026-06)
- Provide friendly and professional customer service in a busy, customer-focused environment.
- Assist customers with ticketing, seating, enquiries and general requests.
- Handle customer orders and payments accurately and efficiently.
- Serve customers at the bar while following company procedures and safety requirements.
- Maintain clean, safe and welcoming customer areas.
- Work effectively with colleagues to support smooth daily operations.
- Follow company procedures, licensing requirements and health and safety guidelines.
Warehouse Assistant / Retail Associate - EIV 2009 Ltd
(2022-12 - 2025-08)
- Supported day-to-day warehouse and retail operations in a busy working environment.
- Assisted customers and responded to enquiries about products, prices and promotions.
- Monitored inventory levels and reported low-stock and out-of-stock items to management.
- Supported order processing and general store operations.
- Worked with colleagues to meet daily sales goals and maintain efficient operations.
- Supported opening and closing duties.
- Followed company policies and health and safety procedures.
- Maintained a professional and organised working environment.
Machine Operator / Colouring Operator - Rimex Metals UK Ltd
(2019-05 - 2022-10)
- Operated and monitored production machinery while maintaining required product quality standards.
- Followed work instructions to assemble components in specified sequences.
- Completed production tasks within required deadlines.
- Performed quality assurance checks to ensure products met specifications.
- Reported damaged and defective products to supervisors.
- Packaged, labelled and sorted products for delivery.
- Worked with other departments to support smooth production operations.
- Followed workplace safety procedures and requirements.
- Communicated production deadlines and goals to colleagues to support team productivity.
Production Technician / Mixing Department Team Leader - Noble Foods Ltd / GU Desserts
(2015-11 - 2019-05)
- Completed detailed production line inspections to maintain consistent product quality.
- Monitored and troubleshot production processes and made necessary adjustments.
- Diagnosed and corrected mechanical, electrical and operational issues with production equipment.
- Generated documentation relating to process setup, maintenance troubleshooting and operating instructions.
- Selected appropriate cleaning materials, tools and equipment for production activities.
- Identified opportunities to improve quality, cost and production efficiency.
- Followed production processes designed to improve efficiency and reduce costs.
- Selected material quantities and processing methods required for efficient production.
- Worked as a team leader to support production activities and team productivity.
Team Member / Crew Trainer - McDonald's Kings Cross, London - London
(2015-04 - 2015-11)
- Provided customer service and handled customer complaints professionally and courteously.
- Followed company safety and security procedures.
- Prepared customer food and drink orders accurately and efficiently.
- Maintained clean and sanitary equipment and working areas.
- Worked as part of a busy team to support daily operations.
- Trained new employees on company policies and food preparation procedures.
Education
Bachelor of Science - Music Production and Technology - London Metropolitan University (2022-09 - 2026-06)