Olivia Moxam

Professional and well-presented Customer Assistant with experience in retail, hospitality-style customer service, and luxury fashion environments. Skilled in welcoming customers, handling enquiries, preparing refreshments, and maintaining high standards of presentation and organisation in fast-paced settings. Friendly, reliable, and confident working with customers and teams, with a strong interest in customer experience and front-of-house roles within luxury brands.

Customer Assistant at Marks & Spencer

• Delivered friendly and professional customer service in a busy retail and café environment.
• Prepared coffees, teas, and refreshments to company standards.
• Assisted customers with enquiries, purchases, and general support.
• Maintained clean, organised, and visually presentable customer areas.
• Worked effectively during busy periods while maintaining excellent service standards.

Customer Assistant at Waitrose

• Provided excellent customer service and assisted customers with purchases and enquiries.
• Maintained high presentation, cleanliness, and hygiene standards.
• Worked efficiently as part of a busy team environment.

Customer Assistant at Zara

• Delivered a high level of customer service in a premium fashion retail environment.
• Maintained luxury visual presentation and organised displays.
• Built positive customer relationships through professional communication.

Customer Assistant at Office Shoes

• Processed customer transactions and online order collections professionally.
• Maintained a welcoming and organised shop-floor environment.
• Assisted customers with product selections and enquiries.

Law Degree in Law – London South Bank University A level in Health and social care – South Thames college A level in Criminology, law, and psychology – Haringey Sixth form college

GCSEs in English, Maths, Sociology, and Health & Social Care – Highbury Fields Secondary School