Hrushikesh Behera

Result-oriented and adaptable Working Professional with a proven track record in customer relationship management and operations. Adept at managing client interactions, resolving complex queries, and collaborating across teams to enhance service delivery and customer satisfaction. Eager to bring strong communication skills and a dedicated work ethic to a progressive organization that offers avenues for professional growth.

Customer Representative - Nexon Omniverse Limited

(2025-03 - 2026-08)

• Manage daily customer interactions, addressing inquiries and delivering high-quality solutions to ensure an optimal service experience.
• Collaborate closely with team members to streamline communication workflows and meet organizational performance metrics.
• Demonstrate flexibility and quick problem-solving capabilities in a fast-paced corporate environment.

Customer Relationship Executive - Lifestyle International Private Limited (Max Retail Division)

(2023-01 - 2024-02)

• Cultivated positive client relationships by providing personalized customer service and effectively handling inquiries.
• Contributed to retail division objectives by maintaining standard operating procedures and driving customer loyalty.
• Resolved customer concerns efficiently, balancing company policy with high-level customer satisfaction.

Bachelor's Degree - Dharanidhar Autonomous College (2018-08 - 2021-09)