Revathy Ck

HR Operations and Benefits Administration professional with 4+ years of experience supporting global employees across Microsoft operations. Skilled in benefits administration, open enrollment, HR shared services, employee lifecycle management (onboarding/offboarding), payroll inputs and reconciliation, case management, statutory compliance, vendor management, and stakeholder coordination. Experienced in resolving benefits queries, coordinating insurance claims, and delivering SLA-driven HR operations support in fast-paced, process-improvement-focused environments.

HR Operations Advisor – Benefits at Allegis Services India (Microsoft Contract) (2025-02 – Present)

• Manage benefits enrollments, disenrollments, dependent changes, and eligibility administration across MEA countries.
• Act as the first point of contact for employee benefits queries related to health insurance and other benefits, ensuring timely and accurate query resolution.
• Support employees through insurance claim processing by coordinating with TPAs, vendors, and insurance providers.
• Manage and close employee cases within agreed SLAs using CRM and case management systems, contributing to consistent SLA adherence.
• Ensure accurate onboarding and offboarding of employee benefits, including timely enrollment and deactivation as part of the employee lifecycle.
• Submit monthly payroll inputs related to benefits, ensuring data accuracy, reconciliation, and compliance.
• Maintain and regularly update benefits databases, trackers, SAP, SuccessFactors, and SharePoint records to support employee data management.
• Download and maintain new hire reports and support benefits communication and open enrollment activities for new joiners.
• Manage meal card administration, including enrollment changes, reconciliation, and issue resolution.
• Conduct benefits induction sessions and support employee wellness and engagement initiatives.
• Coordinate with payroll teams, HR stakeholders, and external vendors to resolve escalations and discrepancies, strengthening vendor management practices.

HR Admin at Version 1 (IT Services) (2024-05 – 2024-10)

• Managed HR queries, onboarding activities, employee documentation verification, and right-to-work checks.
• Supported HR administration processes including employee letters, reports, and employee record/data maintenance.
• Coordinated with internal teams and stakeholders to ensure smooth onboarding and employee support.

HR Operations Advisor at Allegis Services India (Microsoft Contract) (2022-10 – 2024-04)

• Managed employee documentation lifecycle, ensuring compliance, data accuracy, and SLA adherence.
• Created contracts, employee letters, and addendums while maintaining HR records and employee data.
• Performed quality reviews and coordinated with cross-functional stakeholders to resolve documentation discrepancies as part of ongoing process improvement.

Associate Consultant at Careernet (HR Consulting) (2021-05 – 2022-09)

• Verified employee documentation and Employee Application Forms (EAF).
• Validated statutory documents including Form 16, PF, and bank statements, supporting statutory compliance and audit readiness.
• Coordinated with quality teams for offer release readiness and compliance checks.

MBA – Bharathiar University (2018 – 2020)

BBA – Bharathiar University (2014 – 2017)