Vasuki C S

Accomplished business professional with 2.9 years strong experience and maintaining good relationship with clients in the areas of server operations. Working as an Operations Professional with IBM India Pvt. Ltd. Presently associated with IBM India Pvt. Ltd. in Bangalore Location. Bachelor of Engineering in Electronics and Communication Engineering.

Primary Project Executive at IBM India Pvt. Ltd. (2011-02 – 2013-11)

• Analysis of server and monitoring
• Console operation using CITRIX application, MAXIMO ticketing tool, Tivoli tool, Polyserver applications
• Raising tickets to resolver teams (Wintel, Unix, SQL, Strong, Oracle, MSEXCHANGE, VMWARE)
• Managing severity levels and color coding (Fatal - black, critical - red, warning - yellow)
• Creating incidents using MAXIMO tool
• Preparing morning checks reports using CITRIX application for remote sessions
• Preparing SMVI reports for VMware production and non-production servers
• Preparing BLACK BERRY reports with specific font styles and size for client display
• Batch monitoring for SQL jobs and MAIL JOBS
• Monitoring SQL server jobs configured through SQL server management studio
• Job reruns and execution of SQL scripts/query statements
• Remotely supporting multiple AS400 servers (LPARs)
• Working with IBM tools: TACACS, MAM (EMIBM030/040), To client, and Maximo
• Checking ASP of Partitions
• Scheduling and monitoring server backups through BRMS
• Change management on servers
• Performing SOD/Health checks of servers
• Raising hardware and software calls for server maintenance/fault
• Working with L3 support teams

Self-employed at Own business (2013-11 – Present)

S.S.L.C – B.E.L High School, Bangalore (2003)

Diploma in ECE – M.N Technical Institute, Bangalore (2006)

B.E. in ECE – Sapthagiri College of Engineering, Bangalore (2009)