Vinod Muktan
Hospitality Operations Executive | F&B; Service & Guest Relations Professional
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About
Hospitality professional with nearly 3 years of experience in premium food & beverage operations, guest relations, luxury dining service, and hospitality event support across Delhi. Skilled in customer engagement, upselling, team coordination, banquet operations, and maintaining high hospitality standards in fast-paced environments. Experienced in premium cafés, luxury event operations, ODC assignments, and guest-focused service environments.
Seeking opportunities within luxury hotels to build a long-term career in hospitality operations and guest experience.
Experience
F&B; Operations Executive - L'Opéra French Bakery Pvt. Ltd - New Delhi
(2025-04)
- Delivered personalized guest experiences in a premium French bakery and café environment
- Achieved sales targets through effective upselling and strong product knowledge
- Assisted in maintaining luxury hospitality and service standards
F&B; Service Associate - Lavonne Café - New Delhi
(2024-10 - 2025-01)
- Delivered premium dining experiences while maintaining hospitality standards
- Coordinated daily service operations during peak hours
- Assisted in supervising junior staff and operational workflow
Shift Operations Executive - Millets and More - Delhi
(2024-06 - 2024-09)
- Managed day-to-day restaurant and shift operations
- Coordinated staff scheduling and inventory management
- Handled customer feedback and service recovery professionally
Guest Experience Associate - FabCafe by FabIndia - Delhi
(2022-07 - 2024-02)
- Maintained premium guest service standards in a health-focused dining environment
- Assisted in café operations, customer engagement, and barista support
Banquet & ODC Operations Exposure - Various Hotels & Event Venues - Delhi NCR
- Assisted in outdoor catering (ODC) and banquet operations during weddings and hospitality events
- Supported guest service operations at premium hotel venues across Aerocity and Delhi NCR
- Participated in event coordination for weddings, corporate functions, and social gatherings
Industrial Exposure Trainee - Hilton Garden Inn - Saket
(2020 - 2020)
- Selected for industrial exposure training during hospitality studies
- Assisted in operational exposure and hospitality service training
- Training period was impacted due to COVID-related operational disruptions
Education
Advance Diploma - International Hospitality Administration - International Institute of Hotel Management (2019 - 2022)
Senior Secondary - Kendriya Vidyalaya JNU
Secondary - Kendriya Vidyalaya JNU
