Mercy Ekebuike

I am a customer-focused professional with experience in administration, financial coordination, ICT support, and client relations. I have strong communication, problem-solving, record-keeping, and interpersonal skills with the ability to resolve customer concerns professionally. I am proficient in Microsoft Office and committed to delivering excellent customer service while maintaining accuracy and confidentiality.

ICT Manager & Company Secretary at EON Group of Company (EON ICT) (2024-01 – Present)

• Managed digital financial and administrative records with accuracy and confidentiality.
• Assisted management with documentation, reporting and internal record control.
• Coordinated office correspondence, scheduling and filing systems.
• Supported operational efficiency through effective use of ICT tools and data management.
• Assisted in resolving difficult issues arising in the company among staff, clients, and the management board.
• Impacted IT knowledge to enrolled students and was able to handle their maturity and academic level.

Financial Coordinator at Bofoat Model Group of Schools (2022-01 – 2023-12)

• Managed financial resources, conducted budgetary control, and implemented cost-effective measures.
• Performed financial ratio analysis to inform decision-making and drive business growth.
• Maintain accurate records of academic and administrative activities.

NYSC- Guidance Counselor & Administrative Officer at Omuroko Community High School (2021-01 – 2022-12)

• Provided financial guidance and counseling to students, addressing financial queries and concerns.
• Developed and implemented financial plans tailored to individual needs.

Economics Teacher & Class Coordinator at Living Word Academy Secondary (2019-01 – 2021-12)

• Taught financial concepts, including budgeting and financial planning.
• Coordinated financial activities, assisted with administrative documentation ensuring timely reporting and compliance.
• I also applied economics and financial principles in academic and office functions.

Manager & Computer Operator at Blessed Ekoy Business Center (2013-01 – 2020-12)

• Handled daily operational records, payments, customer transactions.
• Managed basic financial documentation and supported revenue tracking.
• Provided ICT and administrative support, improving record accuracy and efficiency.

Class assistant at Tiny Tots Nursery and Primary School (2012-01 – 2013-12)

B.Sc in Economics – Michael Okpara University of Agriculture, Umudike (2015-01 – 2019-12)

West African Examination Council – Divine International Secondary School Aba (2006-01 – 2012-12)

First School Leaving Certificate – Model II Primary School, Aba, Abia State (2001-01 – 2006-12)