Achelle Ann Allones
Customer Support Representative | Travel & Hospitality
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About
Dynamic travel agent with extensive experience in delivering tailored travel solutions. Over 3 years of expertise in utilizing Amadeus GDS for generating PNRs and managing fare assessments. Consistently surpassed sales targets by over 20% at previous roles, demonstrating strong sales acumen and customer relationship skills. Proven ability to effectively prioritize tasks and manage time to exceed client expectations, ready to contribute to excellence in travel management.
Experience
Travel Agent at MANGO TOURS
- Delivered exceptional package deals tailored to client preferences.
- Facilitated client reservations, transfers, and modifications with precision.
- Leveraged GDS (Amadeus) to generate PNRs and assess fare pricing.
Travel Sales Consultant at JPCRON
- Surpassed sales targets by over 20% each quarter since joining the company.
- Analyzed client needs and executed suitable flight reservations, particularly for business class clientele.
Education
Travel and Tourism Management – CANADIAN TOURISM AND HOSPITALITY INSTITUTE (2018-01 – 2019-12)
BS in Tourism Management – LYCEUM OF THE PHILIPPINES UNIVERSITY - MANILA (2014-01 – 2016-12)
