Cintha

Administrative and operations professional with 13 years of experience in administration, HR coordination, accounting, purchasing, inventory management, and customer service. Recently certified in Freight Virtual Assistant training (Freight 101), with working knowledge of Transportation Management Systems (TMS), freight calculators, and freight-related administrative workflows. Skilled at managing priorities, preparing reports, maintaining records, and coordinating with internal teams and external partners while working independently with minimal supervision.

Fluent in English and Filipino. Seeking a remote freight and logistics virtual assistant role.

Admin Manager at My S-Fab Design Manila Inc. (2017-12 – 2024-01)

• Managed day-to-day administrative, HR, finance, and operational functions to support efficient business operations.
• Coordinated procurement, facilities, office supplies, vendors, and service providers.
• Handled HR coordination, including recruitment, onboarding, employee records, attendance, leave management, performance monitoring, employee relations, and policy implementation.
• Oversaw budgeting, expense monitoring, payroll coordination, invoicing, accounts payable and receivable, and financial report preparation.
• Developed and implemented administrative and operational procedures that improved efficiency, productivity, and cost management.
• Supervised administrative and operational staff through delegation, guidance, and performance feedback.
• Coordinated with department heads and management on staffing, budgets, and operational requirements; served as liaison between management and employees.
• Identified operational issues and implemented practical solutions to improve workflow and business performance.

Accounting Supervisor at Travel Warehouse Inc. (2014-01 – 2017-05)

• Managed purchasing and sourced cost-efficient office supplies and resources.
• Handled accounts receivable collections and accounts payable processing; monitored AR/AP reports.
• Supported cash management and general accounting activities.
• Managed office inventory, including monitoring, control, and coordination of supplies.
• Processed government remittances, coordinated employee benefits, and prepared office memoranda.
• Contributed to process and system improvements while maintaining positive customer relations.
• Planned and coordinated company events and assisted the Sales Department with client tour arrangements.

Cash and Inventory Officer at Smart Communications Inc. (2010-09 – 2012-04)

• Handled cashiering and branch inventory operations, processing cash, checks, credit cards, Smart Money, and deferred applications.
• Monitored stock availability and maintained inventory records.
• Prepared daily and monthly business reports with key findings.
• Processed postpaid applications for GSM and Smart Bro services.

Customer Service Representative at i-Contacts Corporation (subsidiary of Smart Communications Inc.) (2009-12 – 2010-09)

• Resolved postpaid subscribers' queries, complaints, and after-sales requests.

Credit and Collection Officer at i-Contacts Corporation (subsidiary of Smart Communications Inc.) (2007-08 – 2009-12)

• Provided bill interpretation and collection reminders to postpaid subscribers.
• Processed staggered payment requests and related promissory notes.

Bachelor's Degree in Banking and Finance – Polytechnic University of the Philippines (2007-05)