
Jomille
Customer Support Advisor
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About
Obtain a position as a team player in a people-oriented firm where I can use my interpersonal talents to help the company achieve its objectives in a demanding environment.
Experience
Customer Support Advisor at Entain Manila (2023-01 – Present)
Resolve all customer queries and ensure that customers are satisfied with the company's service or products via email, chat and calls.
Human Resources Specialist (Travel desk and Mobility) at Teleperformance Philippines (2022-06 – 2022-12)
Handle all travel requests within the agreed SLA, in compliance with the company's travel policies. The role partners with the business vendors and internal customers and clients to execute and deliver travel requests based on the organization's needs.
Human Resources Specialist (Internship) at Orkestra Communications (2021-08 – 2021-12)
- Timekeeping and Monitoring - We check the attendance, filed leaves, idle time and tardiness of each employee of the company using Microsoft Excel.
- Recruitment - We select applicants through Job Street and Indeed and check their credentials and resumes. Once they pass based on our checklist, we list them through a Recruitment tracker that is formed in Microsoft Excel.
- Other facets of HR such as 201 Master filing and Updating Payroll of the employees.
Education
Intensive Spanish Course in Spanish Language – Hola Amigos (2023-10 – 2024-02)
Bachelor of Science in Business Administration Major in Human Resource and Development Management – University of Sto. Thomas (2018 – 2022)
Senior High School Diploma in Accountancy and Business Management Strand – Manila Tytana Colleges (Senior High School Department) (2016 – 2018)


