Adelle Garcia

Detail-oriented, performance-driven and client-focused sales and e-commerce operations professional with a Bachelor of Business Administration in International Business. Over 5 years of experience optimizing team performance, client engagement, inventory management, and operational excellence while adhering to brand standards and ensuring quarterly and yearly budgets are achieved. Adept in fostering collaboration across teams, resolving challenges, managing orders, and monitoring processes to support smooth day-to-day operations.

A committed, efficient problem-solver seeking to contribute to a fast-paced e-commerce team as an operations coordinator.

ASSISTANT MANAGER OF Sales & E-commerce OPERATIONS - Fueguia - Madison Ave, NY

(2025-04)

• Partnered with Marketing, IT, and Global and US Director during product launches for successful execution.
• Ensured accurate display of product information and pricing through Shopify,
• Analyzed client engagement and sales data following new product launches to evaluate market demand, identify trends, and contribute to informed business decisions while managing client interaction. Additionally, administered multiple priorities and deadlines.
• Coordinated omnichannel order fulfillment by monitoring order status, resolving fulfillment issues, and coordinating customer support while maintaining an elevated client experience in the gallery and online.

RETAIL Sales & OPERATIONS SUPERVISOR - Diptyque - Soho, NY

(2022-06 - 2025-04)

• Trained associates on operating processes, product knowledge, and brand history.
• Collaborated with leadership to develop sales growth strategies that align with brand standards in a fast-paced analytical environment while partnering with the e-Commerce team to aid client issues and enhancing client engagement.
• Participated and communicated in bi-weekly meetings with the omni and ops team via Teams, emails, and monthly phone conversations.
• Spearheaded daily operations, including budget management, sales tracking, inventory management and staff scheduling to support operational excellence.
• Generated 31.2% of corporate sales for the year 2024 and surpassed personal sales budget by 13%.

STORE OPERATIONS ASSOCIATE - UNOde50 - Macy’s & Columbus Circle, NY

(2019-12 - 2022-06)

• Supported management in achieving sales goals through effective inventory management, KPI analysis, surpassed target conversion, and team collaboration.
• Played a pivotal role in maintaining operational efficiency, including opening/closing procedures and team meetings, in ways that supported the business and complied with company policies.
• Elevated customer satisfaction scores through personalized services.

File MANAGEMENT COORDINATOR - A & S Landscaping - Brooklyn, NY

(2018-06 - 2019-10)

• Developed and centralized a database of documents and records, improving efficiency in search and retrieval processes. Supported project initiation and completion by organizing documentation and assisting with scheduling requirements.
• Fostered strong long-term client relationships in a family-centric environment.
• Managed a portfolio of over 250 houses, maintaining job site records, client contracts, and project blueprints.
• Organized work orders, material receipts, and invoices.
• Implemented strategic business card placements at high-traffic locations to enhance brand visibility, increasing customer inquiries, engagement and referrals.

Bachelor’s Degree - business administration in international business - Queens College CUNY (2019 - 2023)