Jazzy Hansen

Results-driven leader with over 10 years of experience training and coaching teams, resolving customer issues, and keeping fast-paced operations running smoothly and in compliance with company standards. Skilled at building positive team culture, coordinating events and logistics, and juggling multiple priorities without dropping the details. Known for staying calm under pressure and building strong working relationships with coworkers, partners, and the public.

Bilingual (English & Spanish).

Medicare Sales Agent - UnitedHealth Group - Green Bay, WI

(2025-03 - 2026-03)

• Delivered consistent, high-quality customer service across a high volume of daily interactions while maintaining strict accuracy and documentation standards.
• Navigated multiple internal systems simultaneously to process requests efficiently and correctly.

Physician Liaison - Physician Partners / BetterHealth - Fort Myers, FL

(2022-06 - 2023-06)

• Built and maintained relationships with community partners, vendors, and local organizations to support outreach goals.
• Planned and executed community events and presentations that drove engagement and visibility.
• Followed up consistently with customers to ensure satisfaction and long-term retention.

Benefit Consultant - Freedom Health - Fort Myers, FL

(2021-06 - 2022-06)

• Led in-person presentations and consultations for groups and individuals, translating complex information into clear, actionable guidance.
• Built strong referral relationships with community and provider partners to support consistent growth.

Marketing Specialist I / Community Outreach Representative - UnitedHealthcare - Southwest FL

(2018-03 - 2021-06)

• Coordinated grassroots outreach and events across an assigned territory, managing logistics, partner relationships, and compliant recordkeeping.
• Exceeded performance goals in 6 of 7 quarters through consistent execution and follow-through.

Compliance Specialist & Marketing Director - Jack Schroeder and Associates (JSA) - Fort Myers, FL / Long Beach, CA

(2010-12 - 2015-08)

• Trained and coached teams of colleagues and partners on regulatory and quality standards through live workshops and educational materials.
• Reviewed materials and processes to ensure full compliance with organizational standards.
• Supported onboarding and managed ongoing relationships across 10+ business partners.

Bachelor of Science - Management - Hodges University (2010)