Andrew Profio

Implementation Consultant with 8 years of experience assisting clients with setup and configuration of property management software.

Consultant at MRI Real Estate Software (2025-01 – Present)

• Leads clients' implementation projects and configuration of the company's Bostonpost software, ensuring compliance with Government Affordable Housing guidelines
• Ensures client provided data is accurate and successfully migrated to the software via front end tools and SQL Server queries
• Collaborates with colleagues on various implementation tasks on the company's Affordable Housing web application
• Other post implementation projects as assigned

Analyst at MRI Real Estate Software (2018-01 – 2025-01)

• Responsible for initial configuration of the company's Callmax Answer and Interactive solutions
• Coordinated with clients to create custom scripts for Answer and Interactive solutions
• Assisted with installation and troubleshooting of Callmax's Music on Hold equipment
• Generated audio files via Azure for uploading onto clients' Callmax service
• Other duties as assigned

Sports Administration – Kent State University Main Campus (2018-01)