Michael Radchuk

Software Implementation and Solutions Consultant with experience leading enterprise software deployments, API integrations, and workflow automation for government and private-sector clients. Proven ability to translate complex business requirements into scalable technical solutions while managing full implementation lifecycles from discovery through post‑deployment support. Skilled in stakeholder management, system integrations, data migration, and driving software adoption across organizations.

Lead Implementation Consultant | Senior Implementation Consultant at Ultimate Kronos Group (UKG) (2021 – Present)

• Lead enterprise implementations of UKG Workforce Management solutions for government and private-sector clients.
• Gather and translate complex business requirements into scalable digital workforce management solutions.
• Manage the full implementation lifecycle including discovery, solution design, configuration, testing, deployment, and post‑go‑live support.
• Design and implement API-based workflows using Postman to integrate enterprise systems and automate business processes.
• Lead cross‑functional project teams while coordinating with engineering, client stakeholders, and third‑party vendors.
• Develop technical documentation and solution guides to support customer adoption and long‑term platform success.
• Perform data migration from legacy systems into modern workforce management platforms.
• Identify risks, gaps, and technical obstacles while implementing adaptive solutions to ensure successful deployments.

Director of Operations | Product Manager at Whistle (2016 – 2020)

• Led product development and operational execution for a SaaS platform supporting web and mobile applications.
• Acted as product SME for onboarding, demonstrations, and customer technical support.
• Coordinated development sprints and engineering workstreams using Asana.
• Implemented Plaid payment gateway integration to enable secure digital transactions and increase platform revenue.
• Scaled user base from 2,000 to 15,000 and increased annual revenue from $25K to $250K.
• Collaborated with engineering to deliver feature enhancements, bug fixes, and performance improvements.

Solution Consultant | Product Manager at WebJaguar (QAD) (2018 – 2019)

• Delivered consultative solution design for enterprise e‑commerce clients using the WebJaguar platform.
• Led product demonstrations, onboarding sessions, and technical discovery workshops.
• Managed multiple website implementation projects from requirements through go‑live.
• Worked closely with engineering teams to deliver custom HTML/CSS implementations.
• Maintained and optimized e‑commerce platforms generating $10M+ in annual revenue.

Solution Consultant | Product Owner at Accurate Background (2014 – 2016)

• Provided pre‑sales and implementation consulting for background screening software solutions.
• Conducted discovery, solution demonstrations, and technical consultations with enterprise stakeholders.
• Supported product integration opportunities and collaborated with engineering on feature enhancements.
• Assisted in developing client training and product education materials.

Professional Soccer Referee at Professional Referee Organization (PRO) & United States Soccer Federation (2016 – Present)

• Officiate professional matches across major North American soccer leagues including MLS, USL Championship, and NWSL.

Master of Business Administration in Business Management – Concordia University

Bachelor of Science in Biology (Medical Sciences) – Concordia University

Premium Prep Program in Full‑Stack JavaScript Preparation (JavaScript, HTML/CSS, systems and networking fundamentals) – Hack Reactor