Bethany Webb

Accomplished operations and administrative leader with 25+ years of experience leading teams, coordinating complex projects and programs, improving business processes, and supporting organizational leadership across corporate, healthcare, real estate, and higher education environments. Proven ability to develop efficient workflows, implement technology solutions, manage competing priorities, and strengthen client and stakeholder experiences.

Smartsheet Specialist - BJU PRESS

(2026-06)

Part-time position

• Develop Smartsheet-based workflows to support business processes, project tracking, task management, and reporting.
• Build, test, troubleshoot, and optimize automated workflows using conditional logic, task dependencies, status changes, and date-driven processes.
• Analyze existing business processes and translate operational requirements into scalable solutions.

Program Coordination & Operations - BOB JONES UNIVERSITY

(2015-06 - 2026-05)

• Supervised and trained approximately 20 employees annually while managing scheduling, timekeeping, and office operations.
• Led cross-functional planning and execution of large-scale programs and events.
• Managed communications, publications, workflows, and high-volume service delivery.
• Improved processes to increase operational efficiency and consistency.

Payroll Specialist - BOB JONES UNIVERSITY

(2014-07 - 2015-05)

• Payroll verification
• Employee Records
• Benefits
• FMLA Administration

Office Administrator - BOB JONES UNIVERSITY

(2013-08 - 2014-06)

• Coordinated scheduling
• School-wide communication
• Detailed record keeping

Practice Manager - Summers Orthodontics

(1999 - 2013)

• Managed day-to-day practice operations, including payroll, employee benefits, insurance administration, customer communication, and confidential records.
• Developed and implemented systems, templates, and workflows that improved operational efficiency, reporting accuracy, and staff productivity.
• Streamlined insurance claims and benefits-quoting processes, improving accuracy and financial transparency for patients.
• Led practice branding, marketing, and customer communication strategies to support patient engagement and business growth.
• Trained employees on software systems, procedures, and operational processes while continuously evaluating opportunities for service and workflow improvement.

Office Manager - Prudential C. Dan Joyner Real Estate

(1996 - 1999)

• Coordinated contract-to-close administrative processes and developed marketing materials for high-value residential listings and subdivisions.
• Tracked agent sales and referral performance and trained new agents on MLS systems and office processes.
• Supervised and trained administrative staff while supporting day-to-day real estate office operations.

Bachelor of Science - Business - Office Administration - Bob Jones University