Brian Brownlee
Dedicated service specialist with years of experience in pest management and customer service
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About
Dedicated service specialist with years of experience in pest management and customer service across various sectors. Proven track record in managing routes for pest detection and elimination, enhancing client satisfaction through effective treatment methods. Strong leadership skills demonstrated as a team lead, fostering high-quality service delivery. Holds multiple certifications, including Pest Control and Pesticide Applicator's License, ensuring compliance and safety in all operations.
Willing to relocate: Anywhere. Authorized to work in the US for any employer.
Experience
Service Specialist at Ecolab (2025-08 – Present)
Manages an assigned route to provide timely pest detection, elimination, and prevention services for commercial customers.
Technician at Erhlich Pest Control (2022-03 – 2025-08)
- Inspected buildings and surrounding areas to locate infestations, determining most effective treatment methods to ensure pest-free environments for clients.
- Prepared bait and set traps to capture and remove pests from client properties, reducing infestations and improving client satisfaction.
- Applied pesticides safely to building interiors and exteriors, delivering courteous and attentive service to maintain strong client relationships.
Team Lead/Sales Representative at 1-800-GOT-JUNK? (2018-03 – 2021-08)
- Delivered exceptional customer service by addressing client needs and ensuring a positive, memorable experience through high-quality service delivery.
Arborist at Davey Tree (2014-08 – 2016-10)
- Maintained trees and woody plants to ensure healthy, safe, and attractive conditions by performing chemical applications, repairs, cabling, fertilizing, watering, pruning, and removal of dead or diseased plants.
Signal Support Specialist at Michigan Army National Guard (2010-10 – 2014-07)
- Provided signal support and technical assistance for computer systems and local area networks, ensuring reliable communications for mission-critical operations.
- Performed maintenance on equipment, terminal devices, power generators, and vehicles, increasing operational readiness and minimizing downtime.
- Detected enemy signals and jammed enemy radio transmissions, enhancing mission security and communication effectiveness.
Radio Operator Maintainer at Michigan Army National Guard (2008-07 – 2010-10)
- Ensured reliable team communications critical to mission success by maintaining, transmitting, and monitoring communications and electrical systems.
Education
Criminal Justice in Criminal Justice – Wayne State University (2017-06)
Criminal Justice in Criminal Justice – University of Detroit Mercy (2008 – 2009)
Criminal Justice in Criminal Justice – Wayne County Community College (2007 – 2008)
High School Diploma in General Studies – Detroit Central High School (2003 – 2007)


