Brooke Peters
Administrative Professional with Customer Service Excellence
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About
Highly organized and dependable administrative professional with strong customer service and multitasking abilities. Skilled in managing multiple responsibilities efficiently while maintaining accuracy and attention to detail. Motivated to meet deadlines, support daily operations, and perform in a professional, adaptable, and fast-paced environment.
Experience
Assistant Property Manager at Modern Craftsman Black Cat (2026-06 – Present)
- Perform accounting responsibilities and prepare month-end reports.
- Generate and send lease contracts while maintaining accurate lease documentation.
- Accept and process rent payments and related resident account transactions.
- Lease apartments, conduct tours, process applications, and support
Senior Leasing Consultant at Ten01 on the Lake (2025-12 – 2026-05)
- Managed leasing operations for a 523-unit luxury community in a fast-paced environment.
- Conducted property tours, processed applications, and maintained strong resident relations.
- Handled administrative duties including lease documentation, monthly reports, rent check deposits, scheduling, and data entry.
- Supported occupancy goals through strong customer service, multitasking, and organizational skills.
Senior Leasing Consultant at Axis Camelback (2025-07 – 2025-12)
- Independently managed daily operations for a 237-unit mid-rise, luxury community near downtown Phoenix.
- Oversaw leasing, resident relations, rent collection, deposits, and administrative reporting.
- Conducted property tours, processed applications and renewals, and resolved resident concerns professionally.
- Maintained organized records while balancing multiple responsibilities in a fast-paced environment.
- Deescalated resident complaints
Leasing Specialist at Scottsdale 59 (2024-04 – 2025-07)
- Managed leasing activities for a 360-unit Class C garden-style community while providing strong customer service.
- Conducted property tours, processed applications, and assisted with lease renewals and resident communications.
- Supported daily office operations including scheduling, data entry, filing, and resident follow-up.
- Maintained strong organization and multitasking skills in a fast-paced environment.
Server at Top Golf (2022-12 – 2024-04)
- Greets and serves customers
- Works large events
- Multitasks / manages multiple tables with multiple orders
- Maintains a positive environment for all customers
Server/Bartender at Hillcrest Country Club (2022-08 – 2023-01)
- Tended exceptional customer service to all members
- Created a welcoming and friendly atmosphere
- Served attentively
- Managed inventory
Education
Diploma in esthetics – Aveda Institute of Boise (2021-07)
High School Diploma – Borah High School (2020)
