Brooklyn Dunn

Detail-oriented and versatile professional with experience in IT support, data management, customer service, and education. Skilled in troubleshooting technical issues, developing customized curriculum, and providing personalized support for diverse learning needs. Adept at managing multiple priorities, fostering positive relationships, and ensuring operational efficiency in fast-paced environments.

Paraprofessional at Russellville School District (2025-10 – Present)

• Provide on-site support for virtual speech therapy services across multiple school locations.
• Coordinate and escort students from classrooms to designated therapy areas in accordance with school schedules.
• Set up and troubleshoot technology, including computers, audio/visual equipment, and secure telehealth platforms to ensure seamless therapy sessions.
• Facilitate student engagement during virtual sessions while maintaining a structured, supportive environment.
• Collaborate with speech-language pathologists and school staff to support student communication goals and ensure continuity of care.
• Maintain confidentiality and adhere to FERPA and school district guidelines.

Paraprofessional at Scranton School District (2024-11 – 2025-10)

• Provide one-on-one academic assistance, adapting curriculum and instructional methods to support individualized learning needs.
• Monitor student progress, document performance, and collaborate with teachers and parents to ensure educational goals are met.
• Assist with mobility challenges and coordinate with therapy specialists to support student physical and social development.

Homeschool Educator at Self-Employed (2020-05 – 2024-08)

• Designed and implemented personalized curriculum for multiple grade levels, covering core subjects and elective learning.
• Assessed student performance, provided constructive feedback, and maintained compliance with state education requirements.
• Organized educational field trips to enhance experiential learning.

Data Manager and IT Specialist at 1st Choice Healthcare (2020-03 – 2020-08)

• Managed secure data storage, analysis, and reporting for multiple healthcare facilities.
• Provided IT support for hardware, software, and network systems to ensure operational efficiency.
• Delivered actionable data insights to leadership for strategic decision-making.

Lead Preschool Teacher at Center Hill Child Care (2017-08 – 2020-03)

• Created and implemented monthly curriculum plans for preschool-aged children.
• Fostered a safe, engaging, and developmentally appropriate learning environment.
• Maintained strong relationships with parents to ensure student success.

Customer Service and Engagement Specialist at Teletech – Healthways Program (2017-01 – 2017-08)

• Provided high-quality customer service through inbound and outbound calls.
• Assisted members in program compliance, scheduled health coaching sessions, scheduled electronic device repairs, filed insurance claims for electronic devices, and resolved inquiries efficiently.

Associate of Applied Science in Computer Information Technology – Black River Technical College (2017-08 – 2019-06)

High School Diploma – Maynard High School (2011-05)