Ceraven Camper
Detail-oriented, energetic, and customer-focused professional with a strong background in luxury client relations, operational flow, and high-standard presentation
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About
Detail-oriented, energetic, and customer-focused professional with a strong background in luxury client relations, operational flow, and high-standard presentation. Proven track record of managing high-volume digital schedules, executing precise inventory control, and driving retail engagement as an entrepreneurial business owner. Expert at balancing fast-paced, high-volume environments with premium hospitality standards, making me an ideal fit to deliver an exceptional, polished guest experience at the Marriott spa front desk.
Experience
Lead Stylist & Salon Business Owner at Self-Employed (2025-01 – Present)
- Premium Customer Experience: Deliver high-end, consultative customer service to a dedicated clientele, ensuring a welcoming environment and tailored experiences that match individual beauty and maintenance preferences.
- Schedule & Appointment Management: Independently manage a high-volume digital booking calendar, optimizing daily appointment slots and managing time blocks to ensure zero wait times and seamless client transitions.
- Financial & Inventory Operations: Oversee all business backend operations, including point-of-sale (POS) cash and digital transactions, service pricing strategies, and meticulous inventory tracking of premium products and specialized styling supplies.
- Detail-Oriented Quality Control: Maintain an immaculate, organized, and strictly sanitized working environment, adhering to rigorous health and safety standards to guarantee a premium, luxury experience for every client.
- Product Promotion & Upselling: Educate clients on proper aftercare routines and maintenance cycles, successfully upselling premium retail products and booking recurring future appointments to drive business growth.
Front of House Support at Family Restaurant Business (2025-01 – 2026-01)
- Guest Communications: Managed front-of-house guest communications by professionally answering incoming phone calls, addressing customer inquiries, and handling take-out orders and reservation requests.
- Service Excellence: Welcomed guests upon arrival with a friendly and accommodating demeanor, ensuring excellent customer service, accurate message delivery, and a positive first impression.
- Operational Coordination: Collaborated with team members to maintain an organized, clean, and efficient front desk area, resolving guest issues promptly to support smooth daily operations during peak hours.
Production & Assembly Associate at Cosmetics Manufacturing (2025-01 – 2026-01)
- Luxury Product Knowledge: Assisted in the production, packaging, and strict quality control of sample perfumes, high-end skincare products, and cosmetics.
- Precision & Detail: Maintained a high attention to detail to ensure luxury retail products perfectly met rigid manufacturing, safety, and presentation standards.
- Inventory Handling: Managed inventory logistics and product handling with absolute care, tracking stock levels systematically to prevent discrepancies or line delays.
Crew Member at Five Guys (2024-01 – 2025-01)
via CareerSource Placement
- High-Volume Service: Provided fast, friendly, and energetic customer service in a high-volume, fast-paced environment, resolving guest needs quickly and efficiently.
- Team Collaboration: Worked effectively as part of a front-of-house team to handle peak rushes, maintaining clear communication with coworkers to optimize workflow.
- Facility Maintenance: Upheld strict cleanliness, sanitation, and presentation standards to ensure a spotless and inviting environment for incoming guests.
Education
High School Diploma – Boyd H. Anderson High School (2026-05)
