Corbin Griffith
Dependable and customer-focused professional with team leadership and facility operations expertise
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About
Dependable and customer-focused professional with more than 10 years of experience in team leadership, customer service, technical support, and facility operations. Proven ability to solve problems, build positive relationships, and adapt quickly to changing environments. Committed to delivering exceptional service and helping teams and organizations achieve their goals.
Experience
PRO/AM SPORTS CREW - Lee County Government - Fort Myers, FL
(2022-12)
- Maintain professional athletic fields and facilities used by amateur and professional athletes, coaches, and organizations.
- Operate specialized maintenance and construction equipment safely and efficiently.
- Assist coaches, players, officials, and staff during workouts, games, tournaments, and special events.
- Coordinate daily projects and responsibilities with crew members to ensure facilities meet professional standards.
- Perform field preparation, repairs, and general upkeep to provide safe, high-quality playing environments.
TECHNICAL SUPPORT EXPERT - Asurion - Nashville, TN
(2019-12 - 2022-09)
- Delivered technical support and troubleshooting solutions to customers via inbound calls, ensuring accurate and timely issue resolution.
- Maintained a high level of customer service while meeting performance targets and quality standards.
- Assisted team manager by leading team meetings and supporting team goals and initiatives.
- Collaborated with team members to deliver consistent, excellent service and achieve shared objectives.
- Recommended services and products based on customer needs and usage.
- Adapted quickly to new technologies, systems, and process changes.
- Maintained detailed service requests, account notes, and documentation.
TEAM LEAD - Academy Sports + Outdoors - Nashville, TN
(2014-09 - 2019-11)
- Supervised and coached a team of 10+ employees on the sales floor, maintaining productivity, performance, and customer service standards.
- Trained and onboarded new team members, improving productivity and consistency across departments.
- Organized store layout, inventory, and merchandise flow to enhance efficiency and the customer experience.
- Led monetary services including cash handling, transactions, and reporting with accuracy and accountability.
- Built positive customer relationships and resolved issues to ensure an excellent shopping experience.
Education
High School Diploma - Cane Ridge High School (2013-05)
