IT Specialist at Longroad Energy (2024-04 – 2026-09)
- Managed domain migrations and system integrations for acquired companies, minimizing downtime.
- Deployed hardware, trained staff & set up conference rooms across Boston, Iowa & California offices.
- Delivered AI tools training sessions, upskilling staff and accelerating organizational AI adoption.
- Provided one-on-one IT orientations for new hires & supported both on-site and remote staff.
- Coordinated with contractors & provisioned account credentials with zero security breaches.
Mascot designer at Condon-Devalles Elementary (2025-04 – 2025-06)
- Designed school mascot for client.
- Collaborated with school staff to align appearance with school initiatives.
IT Specialist II – Awarded Certificate for Excellence in Digital Signage Operation & Content Accuracy at RoslinCT (2023-09 – 2024-01)
- Provided white glove IT support to executives, optimizing meeting & presentation readiness.
- Automated patch and software deployment workflows, cutting manual labor by 30%.
- Performed off-hours server maintenance to maintain peak system performance.
- Administered sensitive client information with zero security breaches.
Artist at Brand Owner – (2023-01 – Present)
- Designed, produced and packaged stickers, keychains, prints and t-shirt products.
- Built and maintained independent merchandise product lines in sustainable online store.
- Affixed a QR code to each packaged item linking to a Linktree hub, driving traffic to socials.
- Sold products directly to consumers at artist alley tables during eSports tournament events.
IT Specialist II – Awarded Certificate for Commitment in Creation of "FIX IT Podcast" at Charles River Labs (2019-05 – 2023-08)
- Oversaw device setup and infrastructure planning for new hires, executives, and specialized teams.
- Collaborated in global troubleshooting meetings to resolve multi-site technical challenges.
- Managed vendor coordination for lab instrument setup, reducing setup time by 25%.
- Produced internal podcast & animation to improve organizational communication.
- Delivered white glove IT support for executive and director-level presentations.
- Supported on-site IT operations for teams in the U.S., U.K., and Netherlands.
- Conducted after-hours server maintenance to ensure 24/7 uptime.
Freelance Artist at Independent Clients (2016-05 – Present)
- Designed and taught foundations of animation curriculum for students K-8 during College program.
- Produced logo animations for business owners, translating identities to visual assets.
- Directed and photographed models and staff for promotional materials.
- Contributed original sticker designs to "Defenders of the Legacy" Magazine.
