Ezekiel DePaz
Customer-focused workforce development professional
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About
Customer-focused workforce development professional with a strong background in advising military spouses, veterans, and adult learners through education and employment programs. Skilled in building trust, resolving client needs, and coordinating with stakeholders to ensure successful outcomes and positive experiences.
Experience
Career Advisor - Zeiders Inc.
(2024-06)
Provide career, education, and employment guidance to military spouses through Department of Defense SECO and Military Spouse Employment Partnership programs.
- Serve as the primary point of contact through phone and chat, assess needs, resolve issues, and connect clients with appropriate education, employment, and credentialing resources.
- Support government scholarship administration through case documentation, profile management, and account maintenance.
- Coordinate with internal teams and external partners to ensure timely service delivery and positive customer experiences.
Director of Recruitment and Retention - LT3 Academy
(2023-02 - 2023-12)
Managed prospective student outreach, recruitment events, and admissions support across multiple engagement channels.
- Built relationships with prospective students, community partners, and stakeholders throughout the enrollment process.
- Maintained prospective student activity and communications in Zoho CRM.
- Supported student success initiatives including mentorship, resource coordination, and retention programming.
Placement Specialist - Learning Alliance Corporation
(2020-08 - 2022-02)
Supported military veterans transitioning into civilian careers through workforce development and employment services.
- Developed employer partnerships aligned with workforce needs.
- Provided resume, interview, and career coaching while maintaining program documentation and operational procedures.
Academic Advisor - St. Petersburg College
(2016-01 - 2020-08)
- Advised prospective and current students on academic planning, enrollment, and career pathways.
- Supported recruitment events, onboarding, student retention, and cross-department collaboration to improve the student experience.
Education
M.S. - Organizational Leadership - Colorado State University (2026-12)
B.S. - Public Policy - St. Petersburg College (2015-07)
