Gabrielle Rice
Starbucks Barista and Front Desk Receptionist
Hire this person
Send a job offer directly to this candidate
About
Worked as a Dillons Associate in multiple areas of the company, including the Bakery, Floral and Starbucks department. Currently working for the Hilton Garden Inn Hotel Downtown as a Starbucks Barista and Front Desk Receptionist.
Experience with customers, inventory, money, orders, phone calls, conflict resolution, keeping things up to date, clean, stocked, and organized and keeping up with a fast-paced environment.
Experience
Starbucks Barista and Front Desk Receptionist at Hilton Garden Inn Downtown (2023-07 – Present)
- Maintained in a calm demeanor when in high- volume periods and special events.
- Greet Customers and Guests with a smile and provide excellent customer service.
- Receive and process high total payments.
- Maintained high standards of conduct and service to support company reputation.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Stayed calm and think on my feet when dealing with new problems.
- Learned how to process high amounts of money with credit cards and processing tax exempts and prepayments.
- Creating last minute large reservations.
Bakery, Starbucks, Floral Associate at Kroger Co. (2018-08 – 2023-07)
- Provide excellent customer service to foster customer satisfaction and loyalty.
- Operated the cash register, collected payments and provided accurate change back.
- Completed timely and thorough shift change procedures.
- Listened to customers to understand their needs and help select optimal products and services.
- Answered phone calls and took orders for custom makes and made sure to catch all the details for customer satisfaction.
- Stayed educated about the changes of menus, prices and services available.
Education
– Butler Community College (2022-08 – 2023-05)
High School Degree – Wichita North High School (2014-08 – 2018-05)
