Jennifer McCallion

Highly organized Operations Manager with 15+ years of experience leading teams, coordinating complex logistics, managing schedules, and delivering exceptional customer experiences. Proven ability to streamline operations, oversee multiple priorities simultaneously, and maintain strong relationships with clients and colleagues. Recognized for professionalism, adaptability, and a solutions-oriented approach.

Seeking remote opportunities in operations, project coordination, executive support, or administrative management.

Operations Manager

Table 301 Catering | Greenville, SC

April 2024 – Present

Coordinate logistics and operations for corporate and social events.

Manage staffing, schedules, and execution of multiple events simultaneously.

Collaborate with chefs, vendors, and clients to ensure seamless event delivery.

Maintain high service standards while balancing changing priorities and deadlines.

Support operational efficiency and continuous process improvement.

Oversaw daily catering operations and event logistics.

Managed staffing assignments and workflow to maximize efficiency.

Served as a liaison between clients, culinary teams, and service staff.

Ensured successful execution of high-profile events while maintaining exceptional customer satisfaction.

Delivered exceptional customer service in a fast-paced environment.

Developed strong communication and relationship-building skills.

Worked collaboratively with team members to maintain smooth daily operations.

Consistently upheld high standards of hospitality and guest experience.

Directed operations for retail, deli, wine bar, catering, and events.

Improved profitability through labor and cost controls.

Increased employee morale, organization, and operational efficiency.

Managed staffing, scheduling, and team development.

Oversaw day-to-day business operations while maintaining exceptional customer service standards.

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General Manager

Tropical Grille | Mauldin, SC

March 2020 – October 2021

Led operations of the company’s highest-volume location.

Managed labor budgets, staffing, scheduling, and customer satisfaction.

Improved cleanliness, efficiency, and overall operational performance.

Supported staff during peak business periods to ensure consistent service quality.

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Director of Catering

Tropical Grille | Greenville, SC

June 2019 – March 2020

Assisted in developing and implementing the company’s corporate catering program.

Managed a team of 15–20 employees.

Generated and executed approximately $23,000 in monthly catering sales.

Oversaw account receivables and daily catering operations.

• Coordinated logistics and maintained strong client relationships.

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