Josselle Ayau

Well-organized Front Desk Receptionist at an Ambulatory Facility Center (ASC). Demonstrate knowledge of healthcare procedures and administrative operation in Ambulatory environment.

Experience with insurance/ verification, charting/triage and other business correspondence. Comprehensive knowledge of the complexities involved in office operations and Electronic Medical Record (EMR) systems for ensuring secure management of patient information.

Front Desk Receptionist/ Administration/ Ophthalmic Specialty at THE SURGICAL SUITES, LLC

• Schedule surgical procedures for patients by reviewing 8 surgeon schedules.
• Obtain signatures, collect complete pre-operative consent, H&P clearance, prior authorization, referral.
• Inform patients of payment policies, collect copayment, insurance information and a form of identification, verify insurance.
• Review and enter CPT and ICD codes for billing.
• Enter and scan patients document into EMR system.
• Manage medical practice administrative needs to provide patient satisfaction and abide by the regulatory mandated by state and federal healthcare guidelines.
• Answer phone calls to help maximize office efficiency.
• Arrange pick up prior to discharge of patient
• Following up with any documentation as needed prior to surgical procedure.
• These duties are not limited or exclusive.

Cashier at TAMURA SUPERMARKET

• High volume of customer services.
• Provide fast and accurate service by using a cash register system.
• Memorizing codes and product identification numbers.
• Cash handling and balancing transactions.
• Responsible for purchase and special orders.
• Verifying checks and other forms of payments.

– Waianae High School (1995 – 1998)