Kenitra M

Self-directed professional with 10 years of administrative, sales, and client-facing experience, including 200+ daily outbound calls, virtual webinar coordination, and independent client management as a realtor. Skilled in CRM systems, Google Workspace, Zoom and Google Meet, and clear phone, text, and email communication. Exceeded enrollment goals and was promoted after eight months.

Admissions Professional II - United Education Institute - Dallas, TX

(2026-04 - 2026-08)

• Promoted after eight months; met the monthly enrollment target of 10+ students, up from 8.
• Sustained 200+ outbound calls per day while independently managing appointments, follow-up, and an active enrollment pipeline.
• Used consultative discovery to identify prospect motivations and barriers and guide them toward enrollment.
• Documented all prospect activity in the CRM and collaborated with the admissions team to support enrollment goals.

Admissions Professional - United Education Institute - Dallas, TX

(2025-08 - 2026-04)

• Made 200+ outbound calls per day and followed up by phone and text to build rapport and move prospects toward appointments.
• Managed multiple prospects simultaneously, prioritizing leads by status and engagement; exceeded the monthly goal of 8 enrollments.
• Scheduled and confirmed 2–3 campus visits per day and maintained accurate records in internal systems.

Realtor - The Vibe - Fort Worth, TX

(2023-07 - 2025-05)

• Managed an independent client book, self-directing lead generation, showings, negotiations, and follow-up.
• Marketed listings through MLS, online advertising, and social media to maximize visibility and attract buyers.
• Coordinated contracts, inspections, and compliance with clients, agents, and vendors by phone and email through each transaction.
• Maintained post-transaction communication to earn referrals and repeat business.

Office Administrator - CSG - Fort Worth, TX

(2022-02 - 2024-08)

• Managed contracts, vendor scheduling, office records, and mail correspondence.
• Created PowerPoint presentations and how-to guides; supported all in-office staff as professional assistant.

Office Administrator - Louisiana Small Business Development Center - Monroe, LA

(2020-08 - 2021-05)

• Organized and managed consultant webinars and trainings and scheduled meetings.
• Helped consultants and clients transition from Zoom to Google Meet.
• Answered calls and emails, registered new clients, and maintained physical and electronic client records.

Medical Scheduler - UCHealth University of Colorado Hospital

(2021 - 2022)

Office Assistant - Town and Country HOA

(2016 - 2020)

Bachelor's Degree - Communications - Grambling State University (2018-08 - 2021-05)