Laura Nelsen
Front desk receptionist
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About
Scheduling, billing, phones, insurance Set-up and tear down, office management
Experience
Front desk receptionist - Dr. Thomas Coreno DDS - Chagrin Falls OH
(2020-08)
- Scheduling, billing, phones, insurance
- Set-up and tear down, office management
Cook for 60+ residents and staff - Morrison Community Living/ Lantern of Chagrin Valley - Chagrin Falls OH
(2018-04)
- Companionship, orders, stock, inventory
- Vendors, special events, catering
Deli, meat slicer, salad bar - Heinens - Chagrin Falls OH
(2016-06 - 2018-03)
- Time management, orders
Lead teacher in young toddlers - Chagrin Falls Daycare and Preschool - Chagrin Falls OH
(2012-05 - 2016)
- Lesson plans, diapers, classroom management, cleaning, ratios
Lead toddler teacher and back up office assistant - Angel Care University - Kirtland OH
(2012-02 - 2015-07)
- Lesson plans, ratios, cook, cleaning, payments, tours, enrollment
Store Associate, cashier, drive thru - Dunkin Donuts - Chagrin Falls OH
(2009-06 - 2010-03)
Front End Manager, customer Service desk - Kmart - Chagrin Falls OH
(2007-11 - 2012-04)
- Phones, refunds, schedules
Customer Service - Alpine Access - Castle Rock CO
(2001-01 - 2006-06)
- Phones, orders, payments, resolutions, for Office Depot $50,000+ customers
Customer Service - Teletech - Denver CO
(1996-11 - 1998-12)
- Phones, orders, payments, resolutions, signs
Education
High School Diploma - General Studies - McLane Community High School (1998-05)
Certificate - Business Management, Medical Assisting front office - Warren Tech (1996-05)
Medical Assistant - College America
Early Childhood Education - Lakeland Community College
