Madison Rambo

Customer-focused sales and hospitality professional with experience in restaurant service and cannabis retail environments. Skilled in customer engagement, product education, cash handling, inventory support, and fast-paced team operations. Known for strong communication skills, adaptability, and creating positive customer experiences.

To-Go Host - Texas Roadhouse - Madison Heights, MI

(2020-10 - 2026-01)

• Delivered fast, friendly customer service to ensure a positive guest experience
• Answered phone calls and accurately processed to-go orders
• Prepared and packaged food orders according to quality and safety standards
• Managed cash and credit card transactions responsibly
• Assisted with food preparation and supported daily restaurant operations during high-volume shifts
• Maintained attention to detail while working efficiently in a fast-paced environment

Sales Associate - Nar Cannabis - Inkster, MI

(2023-06 - 2026-01)

• Provided excellent customer service from entry to checkout in a retail cannabis environment
• Educated customers on products, promotions, and purchasing options
• Maintained a clean, organized, and fully stocked sales floor
• Assisted management with inventory organization, stock management, and weekly shipments
• Supported daily operations including cash drawer counts and closing procedures
• Created flyers and advertisements for company events and promotions
• Contributed to a positive, team-oriented workplace culture

Sales Associate - Cloud Cannabis Co. - Utica, MI

(2022-06 - 2022-12)

• Maintained strong knowledge of current and new products to assist customers effectively
• Supported compliance with company policies and regulations
• Assisted with daily retail operations in a fast-paced environment
• Maintained organized and well-stocked sales floors
• Helped foster a positive and collaborative team environment

Lamphere High School (2015-09 - 2019-06)