Miketheinnovator
I am a focused professional with strong experience in operations management, customer service, and team coordination, known for delivering exceptional experiences, supporting front office operations, and effectively engaging diverse clientele in a fast-paced environment.
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About
Effective Supervisor with 3+ years of related experience. Effective in providing structured leadership and conflict resolution. Performs or delegates preventive maintenance or emergency repairs.
Experience
Ground Maintenance Manager at City of Detroit (2025-03 – 2026-02)
Maintain lawns at City of Detroit Parks and Recreation Centers
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Ground Maintenance Staff at City of Detroit (2024-03 – 2024-09)
Maintain lawns at City of Detroit Parks and Recreation Centers
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Founder & CEO at Detroit Friends Potato Chips (2014-03 – 2022-08)
Oversaw benefits, payroll, and HR functions for 20 employees across production and sales.
- Oversaw benefits, payroll, and HR functions for 20 employees across production and sales.
- Developed and maintained procedural manuals and business workflows.
- Coordinated with vendors and external partners on contracts and compliance matters.
- Led presentations and training initiatives on operational practices and employee programs.
Executive Director at Friends of Detroit & Tri Counties (2003-01 – 2014-03)
Directed HR and benefits administration for a community agency workforce.
- Directed HR and benefits administration for a community agency workforce.
- Managed federal, state, and city compliance reporting and grant audits.
- Collaborated with government entities and private organizations on employee program delivery.
- Designed and presented employee assistance and wellness initiatives.
Education
Certification in Digital Marketing – Detroit School for Digital Technology (2024-01 – 2024-01)
B.A. in Economics – Michigan State University (1986-05 – 1986-05)
