Aquatics Supervisor - Sun Valley General Improvement District - Sun Valley, NV
(2022-05 - 2026-08)
- Staff Management: Hire, train, schedule, and supervise lifeguards, swim instructors, and front desk personnel.
- Safety & Compliance: Enforce pool rules, ensure health code compliance, monitor water chemistry, and respond to water rescues and medical emergencies.
- Program Coordination: Plan and oversee swim lessons, competitive swim teams, and community events.
- Facility Maintenance: Inspect equipment, maintain cleanliness of pool decks and locker rooms, and coordinate major repairs.
- Administration: Manage budgets, track attendance metrics, handle customer complaints, and order supplies.
Tax Professional III - Jackson Hewitt - Reno, NV
(2021-12 - 2026-04)
All duties of Tax Professional I, plus:
- Manage two Walmart kiosks.
- Supervise four tax professionals.
- Scheduling for tax professionals and store hours.
- Mentor and support teammates and provide guidance.
- Instruct tax course for new tax preparers.
- Ensure accuracy of returns, good customer service, and adherence to company guidelines for both stores.
Tax Professional I - Jackson Hewitt - Reno, NV
(2020-12 - 2021-05)
- Provide expert guidance, explain, prepare, and complete accurately tax-related forms for clients, including multiyear, multistate, and year-end tax forms.
- Provide clients with IRS audit support.
- Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies.
- Conduct face-to-face tax interviews with clients.
- Generate business growth, increase client retention, and offer additional products and services.
- Answer client calls via national call center routing system.
- Answer tax related questions and provide future tax planning to clients in a timely fashion.
- Collect and process clients' payments while ensuring timely deposits.
- Marketing and business generation efforts.
- Resolve client complaints or refer situations to supervisor (as appropriate) for resolution.
- Support office priorities through teamwork and collaboration.
- Manage office supply inventories.
- Regularly work with information of a sensitive, highly confidential nature which requires a working knowledge of the business.
Substitute Teacher - Washoe County School District - Reno, NV
(2019-08 - 2020-06)
- Followed the lesson plan left by the teacher in accordance with the school district's philosophy, goals and objectives.
- Created lesson plans in accordance with state criteria for that subject when substitute teaching long term, or when a lesson plan was not available.
- Met and instructed assigned classes in locations and times designated.
- Took student attendance and reported to the school office.
- Established and maintained order in the classroom.
- Maintained a classroom environment conductive to effective learning.
- Graded students' completed assignments and recorded into the grade book when necessary.
- Took all necessary and reasonable precautions to protect students, materials, equipment and facilities.
- Assisted in upholding and enforcing school rules, administrative regulations, and School Board Policies.
- Cooperated with school personnel.
- Established and maintained cooperative relations with other employees.
- Reported to the principal or the designee at the beginning and end of the school day.
- Any other responsibilities as directed by school staff.
Assistant Manager - Galaxy Theatres - Sparks, NV
(2018-06 - 2019-07)
- Assisted General Manager with various duties and marketing projects.
- Supervised and accounted for safe handling of cash, including regular deposits.
- Assisted the General Manager in hiring, training, and supervising all employees, while treating employees with dignity and respect, creating an environment where the team does the same.
- Displayed a positive, helpful and patient attitude toward customers and employees.
- Worked to provide an amazing guest experience and ensure that all employees met expectations in all areas of their job descriptions.
- Provided a clean and safe environment for customers and employees, and corrected potential problems before they affect guests or employees.
- Ensured the correct preparation and timely submission of all required reports.
- Used knowledge of concession operations, including inventory control, ordering, food preparation and the promotion of sales.
- Responded positively and promptly to guest concerns.
- Performed related duties as assigned.
