Polina Hoyt

Versatile professional with a proven track record of driving process improvements, managing cross-functional projects, and supporting organizational effectiveness across diverse environments. Skilled at translating complex requirements into practical solutions, fostering collaboration, and mentoring teams. Adept at leveraging technology and innovative tools to streamline operations and deliver people-focused results.

Adaptable and resourceful, with a commitment to continuous learning and impactful contributions in any role.

Manager, Office of Risk Management – Personal Independence - RSM LLP - New York, NY

(2022-01 - 2026-05)

• Designed and implemented a new evaluation framework for Direct Admit Partners/Principals in collaboration with Risk Management Leadership and Talent leadership, reducing review cycle time and improving policy adherence.
• Led full redesign, user acceptance testing, and ongoing management of the Outside Business Activity evaluation process, improving operational efficiency and significantly reducing inquiry response times.
• Managed Annual Independence Survey end-to-end: question design, leadership review, user acceptance testing, and communication planning.
• Served as final reviewer of Personal Independence Assessments and Portfolio Reviews for a monitored population of employees and Partners; conducted direct conversations with individuals who had findings to ensure understanding of policy consequences, including monetary forfeiture; evaluated appeals and additional information presented by individuals and escalated recommendations to leadership for final determination; ensured adherence to firm and regulatory requirements throughout.
• Led Personal Independence workstream in the firm-wide launch of PIVA (Personal Independence Virtual Assistant), an AI-powered compliance tool deployed in 2025; directed team to analyze ticketing data and identify the 12 most frequently asked questions and highest violation-risk areas, developed targeted prompts, and served as final content reviewer prior to development handoff.
• Trained and mentored India-based colleagues and served as a senior-level reviewer of their work product, ensuring quality and compliance standards were met across a geographically distributed team.
• Served as Personal Independence Advisor (Owner Concierge) to 100+ Partners/Principals, providing a direct point of contact for all regulatory and firm policy questions.
• Led M&A independence workshops and developed systems to review personal independence for merger related hires.
• Partnered with General Counsel, Government & Regulatory Risk, Service Line Leaders, Employee Relations, and Talent Acquisition to resolve complex, high-risk compliance issues.
• Developed and facilitated training workshops and materials to increase policy awareness and consistency across the organization.
• Leveraged Microsoft Copilot in daily operations and completed RSM AI enablement coursework, including earning RSM Copilot Agent Builder badge.
• Served as a Personal Independence Subject Matter Expert during the design and testing of Personal Independence Virtual Assistant (PIVA).
• Served as a Career Advisor and developed team benchmarking framework (3/6/12 months) and SMART(ER) goal-setting curriculum to strengthen performance and accountability.

Manager, Human Resources – Partner Services - KPMG LLP - Montvale, NJ

(2017-01 - 2022-12)

• Independently managed concurrent Partner and Managing Director admissions cycles, coordinating across Talent Acquisition, Risk Management, General Counsel, Independence, and Firmwide Security.
• Designed and implemented an electronic Quality Control review system enabling seamless remote operations while eliminating unnecessary printing costs.
• Conducted 50+ QC file reviews in FY20 to ensure all requirements were captured and communicated to candidates, sponsors, and firm leadership.
• Identified matters requiring escalations and coordinated timely resolution across cross-functional areas.
• Conducted confidential discussions with prospective Partner/Managing Director hires regarding background check discrepancies, ensuring transparency while mitigating organizational risk.
• Collaborated cross-functionally on most effective ways to automate background check process to save time, improve accuracy and efficiency.
• Led rollout of Candidate Tracking site, improving transparency and collaboration between Senior Talent Acquisition and Partner Services teams.
• Managed team resource planning and workload distribution across peak admissions cycles.
• Headed employee engagement initiatives for the Partner Services & Compensation team, improving retention and team morale (Taskforce Leader, 2019–2022).

Senior Associate, Human Resources – Partner Services - KPMG LLP - Montvale, NJ

(2014-01 - 2017-12)

• Oversaw and improved the Americas admissions process to ensure better procedural alignment among various geographical locations.
• Facilitated process improvements: drafted changes, implemented updates, and responded to stakeholder inquiries on processes and procedures.
• Provided mentorship and training to team members, building a collaborative and growth-oriented environment.

Sr. Training & Consulting Coordinator - Thomson Reuters Corporation - Montvale, NJ / Ann Arbor, MI

(2013-01 - 2014-12)

• Coordinated multi-product implementation projects for Tax & Accounting professionals, managing operational side of phased consulting engagements to maximize revenue and client satisfaction.
• Managed resource allocation across 40+ consultants and trainers using resource management system.
• Developed cross-training plans enhancing team capability and adaptability; audited documentation for compliance and accuracy.
• Prepared weekly and bi-weekly management reports on project tracking and performance.
• CPE administration

B.A. - Economics, Minor in Russian Language - University of California, Davis