Sagine Peralt

Results-driven professional with 10+ years of experience across special education, healthcare, real estate, transportation logistics, and operations management. Proven leader with a track record of training staff, optimizing processes, and delivering exceptional service in high-pressure environments. Holds multiple certifications including CPR, Real Estate, Bloodborne Pathogens, and HIPAA.

Special Education Paraprofessional - Spectrum360 Academy - Livingston, NJ

(2021-11)

Deliver individualized instruction and behavioral support to students with autism spectrum disorder and diverse learning needs.

• Collaborate with lead teachers to develop and implement IEP goals, lesson plans, and curriculum strategies.
• Supervise students across all school environments, maintaining a safe and structured learning space.
• Maintain consistent communication with families regarding academic progress, behavior, and development.
• Mentor and support new paraprofessionals on classroom protocols and best practices.

Truck Dispatcher - Independent / Contract

(2021)

• Manage and coordinate freight assignments and routes for drivers across multiple regions, ensuring on-time delivery.
• Negotiate rates with brokers and carriers to maximize profitability and operational efficiency.
• Supervise driver performance and ensure full compliance with DOT regulations and Hours of Service rules.
• Resolve real-time issues including delays, breakdowns, and route changes with quick decision-making.
• Maintain all documentation including bills of lading, rate confirmations, and delivery receipts.

Dispatcher / Customer Service Manager - Jacob's Limousine Company - East Orange, NJ

(2018-04 - 2021-10)

• Oversaw daily dispatch operations, managing a team of drivers and coordinating high-volume client requests.
• Trained and onboarded new dispatchers on systems, protocols, and customer service standards.
• Tracked vehicles via GPS and optimized routes to ensure safe and efficient service delivery.
• Resolved escalated customer issues and maintained accurate records of trips, schedules, and billing.
• Generated daily performance reports detailing call volumes, response times, and operational metrics.

Home Health Aide - Right At Home Health Care - West Orange, NJ

(2016-08 - 2018-03)

• Provided compassionate personal care, mobility assistance, and companionship to elderly and disabled clients.
• Monitored and documented vital signs and care activities in strict compliance with HIPAA regulations.
• Adhered to bloodborne pathogens protocols and infection control procedures to maintain a safe environment.
• Coordinated with families and supervisors to continuously adapt and improve individualized care plans.

Administrative Assistant - Harrah's Resort - Atlantic City, NJ

(2014-02 - 2016-05)

• Supported executive leadership with calendar management, correspondence, reporting, and event coordination.
• Supervised administrative workflows and trained new staff on company procedures and software tools.
• Managed supply inventory, processed invoices, and maintained confidential filing systems.

Receptionist - Borgata Casino & Hotel - Atlantic City, NJ

(2013-01 - 2015-05)

• Managed front desk operations for a high-traffic hospitality environment, including check-in, reservations, and payments.
• Trained new reception staff and maintained organized, confidential guest and client records.
• Delivered exceptional customer service and directed guest inquiries to appropriate departments.

High School Diploma - East Orange Campus High School (2012)