Shay Galliher

Strategic SaaS sales leader with 11 years of experience driving revenue growth, building high-performing sales teams, and executing go-to-market strategies within high-growth technology organizations. Proven track record of managing enterprise and mid-market customer portfolios, strengthening pipeline performance, and implementing scalable sales processes that accelerate ARR growth. Experienced in leading teams responsible for multi-million-dollar SaaS revenue portfolios, optimizing CRM and analytics platforms to improve forecasting accuracy, and partnering cross-functionally with marketing, product, and customer success to drive customer acquisition and expansion.

Known for developing strong sales cultures, mentoring top performers into leadership roles, and aligning sales execution with strategic business objectives. Leadership experience includes managing teams of up to 17 sales professionals, improving pipeline velocity, and contributing to organizational GTM strategy alongside executive leadership.

DIRECTOR OF SALES - Bonterra Tech - Remote

(2025-06 - 2026-02)

Leadership role concluded following organizational restructuring. Sales leadership role responsible for driving revenue growth across the Fundraising and Engagement installed-base business unit while leading a team of Account Executives responsible for enterprise account expansion and pipeline development.

• Led and developed a team of 12 Account Executives responsible for driving ARR growth across enterprise and mid-market customers
• Executed installed-base go-to-market strategy focused on expansion ARR, pipeline development, and customer lifecycle growth
• Implemented structured sales coaching programs to strengthen outbound prospecting, deal progression, and closing performance
• Strengthened pipeline visibility and forecasting accuracy through Salesforce-driven analytics and sales performance governance
• Partnered with Marketing, BDR, Product, and Customer Success to improve demand generation alignment and sales funnel conversion
• Delivered voice-of-customer insights that informed product roadmap priorities, messaging strategy, and GTM planning

SALES MANAGER - GoDaddy - Tempe, AZ

(2020-10 - 2025-06)

Led a high-performing SaaS sales organization responsible for driving revenue growth and expansion across GoDaddy's digital solutions portfolio. Team: 17 Account Managers + 1 Supervisor. Revenue Responsibility: Multi-million-dollar SaaS revenue portfolio. Customer Segment: Mid-Market and Enterprise Organizations (500–5,000+ employees)

• Surpassed quarterly revenue targets by 10%+ for eight consecutive quarters, generating more than $8M in new and expansion ARR
• Maintained 98% monthly revenue retention while guiding the team through organizational restructuring and operational change
• Managed a team responsible for a multi-million-dollar recurring SaaS revenue portfolio across enterprise and mid-market customers
• Implemented Salesforce and Tableau analytics initiatives that reduced sales cycle length by 30% and improved pipeline visibility
• Designed and delivered a structured sales training program that increased team productivity by 15%
• Partnered with product leadership to launch two AI-powered SaaS solutions, generating more than $2.5M in enterprise ARR during the first year

SALES TEAM LEAD - AppZen - Chandler, AZ

(2019-07 - 2020-10)

Sales leadership role responsible for pipeline generation strategy, enterprise prospecting, and CRM governance within a high-growth SaaS environment.

• Achieved an 85% client acquisition rate by aligning enterprise value messaging with digital transformation initiatives
• Developed a BDR prospecting playbook that increased pipeline generation by 20% through targeted messaging and LinkedIn Sales Navigator outreach
• Led CRM governance initiatives that improved pipeline accuracy and executive-level sales forecasting

MID-MARKET ACCOUNT MANAGER - ZipRecruiter - Tempe, AZ

(2018-04 - 2019-06)

Managed a portfolio of mid-market SaaS customers focused on expansion revenue, relationship development, and pipeline generation.

• Revitalized dormant accounts through targeted account planning and strategic outreach initiatives
• Increased segment revenue by 5% quarterly through account expansion and customer engagement strategies
• Partnered with marketing to align campaigns with sales outreach, increasing lead-to-opportunity conversion by 18%

B.A. - Business Administration - Northern Arizona University