Thomas White

Results-driven hospitality professional with experience in event planning, sales administration, hotel operations, and customer service management. Proven ability to coordinate complex events, support high-performing sales teams, and cultivate strong client relationships. Recognized for exceptional communication skills, attention to detail, and the ability to thrive in fast-paced environments while delivering outstanding guest experiences.

Senior Sales Administrative Assistant at Hilton Americas-Houston (2026-05 – Present)

• Provide advanced administrative support to the sales leadership team and multiple sales managers.
• Coordinate contract processing, client documentation, and internal communications to ensure timely execution of sales activities.
• Assist with proposal preparation, reporting, and account management initiatives.
• Maintain accurate records and databases while ensuring compliance with brand standards and operational procedures.
• Serve as a key resource for clients and internal departments, supporting seamless communication and service delivery.

Sales Administrator at Hilton Americas-Houston (2025-11 – 2026-05)

• Provided administrative support for the sales team, including contract processing, documentation management, and client correspondence.
• Assisted with sales coordination, proposal preparation, and internal communications.
• Maintained accurate records and databases using OPERA, DocuSign, and Microsoft Office applications.
• Supported client relationships while ensuring compliance with brand standards and operational procedures.

Event Planning Manager at Hyatt Regency Houston Downtown (2024-04 – 2025-08)

• Managed corporate and social events from initial planning through successful execution.
• Coordinated with catering, banquet, audiovisual, and guest room teams to ensure seamless event delivery.
• Developed and managed event budgets, monitored expenses, and maintained financial accuracy.
• Negotiated group room blocks, catering agreements, and event contracts.

Event Concierge at Hyatt Regency Houston Downtown (2024-01 – 2024-04)

• Served as the primary liaison between meeting planners and hotel operations teams.
• Executed Banquet Event Orders (BEOs), coordinating audiovisual services, food and beverage requirements, and special requests.
• Conducted site inspections and pre-event meetings to ensure client expectations were met.

Event Services Manager at Sofitel Philadelphia (2023-03 – 2023-10)

• Planned and executed luxury social and corporate events.
• Managed event budgets, vendor relationships, and on-site event staff.
• Resolved operational challenges during events to ensure exceptional client satisfaction.

Sales & Marketing Coordinator at Sofitel Philadelphia (2022-05 – 2023-03)

• Prepared proposals, managed contracts, and maintained customer relationship management (CRM) systems.
• Assisted with hotel and restaurant marketing initiatives and promotional content.
• Enhanced brand presence through professional client communications and sales support.