Travis Robertson

Possess significant skill and expertise along with over 20 years' experience in Program Operations and Project Management with proven ability to effectively lead high performing cross functional teams. Excel at prioritizing and completing concurrent complex projects and meeting critical schedules using Software Development Life Cycle (SDLC) and SCRUM Methodology in web-based (Intranet/Internet), eCommerce, Electronic Data Warehouse (EDW), Business Intelligence (BI) and client-server environments. Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

Excellent communicator; leverage technical and business acumen to communicate effectively with client, executives and senior leadership and their respective teams. Expert in agile and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

IT PROJECT MANAGER - ACCESSO - Lake Mary, FL

(2018-01 - 2026-01)

Provided project management over large-scale, top-priority and complex technology initiatives. Effectively managed cross-functional teams of devs, programmers, analysts, QA testers and core business specialists, while driving the high-quality completion of software development and enterprise wide implementation projects.

• Managed global projects that successfully transition the accesso eCommerce product line off of their payment gateway and transitioned all products to utilize the gateway service provider, CyberSource, to a PCI DSS SAQ-A compliant solution

IT PROJECT MANAGER - AAA NATIONAL - Lake Mary, FL

(2015-01 - 2017-01)

Provided project management over large-scale, top-priority and complex technology initiatives. Effectively managed cross-functional teams of devs, programmers, analysts, QA testers and core business specialists, while driving the high-quality completion of software development and enterprise wide implementation projects.

• Managed multiple, concurrent software projects initiatives including data migrations between AAA National and various AAA Clubs from inception through completion utilizing both Waterfall and Agile project management methodologies

IT PROJECT MANAGER - WYNDHAM WORLDWIDE - Orlando, FL

(2014-01 - 2015-01)

Provided project management over large-scale, top-priority and complex technology initiatives. Effectively managed cross-functional teams of devs, programmers, analysts, QA testers and core business specialists, while driving the high-quality completion of software development and enterprise wide implementation projects.

• Provided the required leadership on several large complex infrastructure project initiatives at Wyndham World Resorts

IT PROJECT MANAGER - DAVITA LABS - Deland, FL

(2011-01 - 2014-01)

Provided project management over large-scale, top-priority and complex technology initiatives. Effectively managed cross-functional teams of devs, programmers, analysts, QA testers and core business specialists, while driving the high-quality completion of software development and enterprise wide implementation projects.

• Managed all phases of the software development lifecycle (SDLC) for DaVita Labs Order Management System (OMS - Falcon) and Laboratory Management System (LMS - LIMS)

IT PROJECT MANAGER - REMINGTON COLLEGE - Heathrow, FL

(2009-01 - 2011-01)

Provided project management over large-scale, top-priority and complex technology initiatives. Effectively managed cross-functional teams of devs, programmers, analysts, QA testers and core business specialists, while driving the high-quality completion of software development and enterprise wide implementation projects.

• Lead Project Manager of multiple college-wide Web development and design projects simultaneously including the creation and introduction of the student online portal
• Managed the project plan, schedule, budget, and milestones and communicated project updates to the stakeholders and project team through status reports and meetings
• Project Manager/SCRUM Master utilizing SCRUM Methodology and effectively facilitating daily stand-up calls
• Utilizing HP Quality Center, prioritized and managed weekly release of critical defects within both the QA and Production environment
• Responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all PM activities
• Monitored project milestones, progression of deliverables and critical path using Microsoft Project
• Designed several PPT presentations which were effectively used to communicate project status and major milestone accomplishments
• Supported software implementation and post-implementation problem resolution which enabled business acceptance of the release into production
• Oversaw software development duties per industry standards and processes. This included developer's specification documentation, code review, coding standards, and source control, following agile development methodologies
• Consistently followed the defined processes of the Program Management Office (PMO)
• Adapted to the company's established project management processes and methodology working with both small and large teams
• Worked across multiple business areas to manage both IT and business deliverables

SR PROJECT MANAGER / LEAD BUSINESS ANALYST - HD SUPPLY - Orlando, FL

(2006-01 - 2009-01)

Provided project management over large-scale, top-priority and complex technology initiatives. Effectively managed cross-functional teams of devs, programmers, analysts, QA testers and core business specialists, while driving the high-quality completion of software development and enterprise wide implementation projects.

SR BUSINESS ANALYST / WEB PROJECT MANAGER - HUGHES SUPPLY - Orlando, FL

(2000-01 - 2006-01)

Provided project management over large-scale, top-priority and complex technology initiatives. Effectively managed cross-functional teams of devs, programmers, analysts, QA testers and core business specialists, while driving the high-quality completion of software development and enterprise wide implementation projects.

FACILITY SYSTEMS TESTER / BA - WALGREENS HEALTHCARE PLUS - Orlando, FL

(1997-01 - 2000-01)

Responsible for working with the development team to discuss tests strategies and target areas to be tested within the Mail Order application system.

PROCESS ADMIN / ANALYST - WALGREENS HEALTHCARE PLUS - Orlando, FL

(1995-01 - 1997-01)

Processed and corrected orders in an accurate, timely manner. Act as a liaison, via telephone, between Walgreens and various benefit administrators and processors.

ORDER ENTRY TECH (CERTIFIED) - WALGREENS HEALTHCARE PLUS - Orlando, FL

(1993-01 - 1995-01)

Processed prescriptions through data entry as well as maintain profiles, registered and updated new and current patients 3rd party info. Processed 3rd party rejects trained new employees.

PHARMACY TECH - ECKERD DRUGS - Orlando, FL

(1993-01 - 1995-01)

Entered prescriptions accurately and helped customers with various problems in a courteous and professional manner. Assisted Pharmacist with ordering and stocking of merchandise.

Saint Martinsville Sr. High (1987-01)