Ward Zara

Friendly, dependable, and customer-focused professional with 5 years of experience as a Teacher Assistant in a daycare setting, experience in marketing and lead generation with LeafFilter Gutter Protection, and front desk experience in a healthcare environment. Strong communication, organizational, and customer service skills with the ability to multitask in fast-paced settings. Fluent in English and Arabic.

Front Desk Receptionist at America's Best Contacts & Eyeglasses

• Greeted patients and visitors in a professional and friendly manner.
• Scheduled and confirmed appointments.
• Answered multi-line phone calls and assisted patients with questions.
• Verified vision insurance, including EyeMed, VSP, and Heritage.
• Maintained accurate patient records and completed administrative tasks.

Teacher Assistant at Daycare Center

5 Years

• Assisted lead teachers with classroom instruction and daily activities.
• Supervised children while maintaining a sate, positive, and nurturing environment.
• Supported children's educational, socioI, and

High School Diploma – Adlai E. Stevenson High School