Yanet Cardoso

Seeking to utilize my experience in customer service for a full-time position as a front desk receptionist. Willing to relocate: Anywhere

Front Desk Receptionist at Shield Medical Group (2023-12 – 2024-08)

• Greeted patients immediately upon their arrival and provided excellent customer service.
• Checked patients in verifying demographic and insurance.
• Directed patients to proper exam/ treatment room.
• Utilized electronic health records for tasks assigned.
• Evaluated daily schedules to accommodate patient flow and minimize missed appointments.
• Handled patient calls and effectively managed schedule.
• Checked patients out and made appointments as indicated.

Front Desk at Cano health (2017-03 – 2023-02)

• Checked patients in verifying demographic and insurance.
• Directed patients to proper exam/ treatment room.
• Utilized electronic health records for tasks assigned.
• Evaluated daily schedules to accommodate patient flow and minimize missed appointments.
• Handled patient calls and effectively managed schedule.
• Checked patients out and made appointments as indicated.

Front Desk Specialist at Citrus Health Network Inc. (2010-02 – 2017-08)

• Answered telephones and greeted visitors.
• Provided information to customers and visitors.
• Data entry client information into computer & filing medical records

Medical Billing and Collections at MDIC (2011-03 – 2015-09)

• Performed insurance verification.
• Managed billing and clerical duties, including review and verification of patient information according to insurance specifications.
• Entered data electronically to process charges, payments, denials, and adjustments.
• Processed Medicaid and code procedures and diagnosis using ICCD-9, ICD10 & CPT-4 codes.

Medical Receptionist at CAC of Florida (2009-06 – 2012-07)

• Answered patient inquiries.
• Entered patient information in electronic medical system.
• Escorted wheelchair-bound patients.

Sales Representative at Lami Products Inc (2006-01 – 2010-03)

• Stocked and re-stocked merchandise.
• Managed shipping and receiving.

Cashier at Sedanos Supermarket (2002-01 – 2006-12)

• Interacted with customers to provide information in response to inquiries about products and services
• Resolved complaints

Upper secondary education – Adam's school

EDUCATION (Equivalency Diploma) – Adams Virtual High School