Sange Quwe

Enthusiastic and people-focused professional with a passion for human interactions and personality dynamics. With an impactful experience in sales, and customer call centre. I've developed strong communication skills and a drive to understand customer needs.

Now, I'm excited to explore the evolving landscapes of insurance and trading, where I can leverage my interpersonal skills and curiosity to deliver exceptional results and build meaningful relationships. I'm eager to learn, grow, and contribute to a dynamic team that values innovation and customer satisfaction. 1 am a enthusiastic employee who is willing to go the extra mile.

Customer Service Representative - EXL

(2021 - 2024)

• Handled inbound and outbound customer calls professionally.
• Responded to client queries promptly and provided accurate information.
• Captured, verified, and updated customer data in internal systems.
• Escalated complex issues and followed up to ensure resolution.
• Maintained service quality standards and confidentiality at all times.

Customer Service Representative - WNS

(2024 - 2026)

• Commended for delivering professional and empathetic customer support.
• Successfully improved data accuracy and filing efficiency in administrative roles.
• Recognised for reliability, teamwork, and positive attitude toward customers.

Matric/Grade 12 Bachelor’s Pass (2020)