Silindokuhle Lukhozi

Results-driven customer service consultant with 2 years of experience in a financial institution. Skilled in handling customer inquiries, resolving issues, and providing excellent service. Complemented by a Diploma in Cost and Management Accounting, I bring a strong analytical and financial background to my work.

Key Strengths

• Excellent customer service skills
• Strong analytical and problem-solving abilities
• Financial knowledge and understanding
• Effective communication and interpersonal skills

Worked at SA Home Loans as a Help Desk Specialist for 1 year

• Advised and updated clients about their bonds via calls and emails
• Consistently met commitments to clients
• Ensured first call resolution while delivering exceptional service with every interaction
• Guided clients regarding their monthly instalments and provided financial options, empowering them to make informed decisions.

Diploma: Cost and Management Accounting

Studied at Mangosuthu University of Technology

Taxation, Financial Management, Financial Accounting, Managemer ccounting, Practical Accounting - Pastel, Practical Accounting - Payroll