Lisa ****
Customer Service & Office Administration Professional
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About
Reliable and detail-oriented Customer Service & Office Administration Professional with over 10 years of experience supporting customer-facing and office environments. Strong background in POS systems, scheduling, AR/AP support, and customer communications. Known for accuracy, dependability, and the ability to perform in fast-paced, high-pressure environments.
Experience
Customer Service / Office Operations Coordinator at Culligan Water (2022-06 – Present)
- Handle high-volume calls, walk-in customers, and emails in a fast-paced service environment
- Manage daily POS operations and resolve transaction issues
- Explain services and filtration solutions to customers clearly and confidently
- Support AR/AP processing and office administration
- Schedule service and installation appointments and ensure accuracy of work orders
- Train and support new CSRs and assist with inventory and safety documentation
Customer Service Representative at Luckylott / Mall Information (2019-06 – 2020-09)
Business closed due to COVID-19
- High-volume customer service, lottery and transit pass sales, cash handling
Sales Associate / Cashier at Liquor Depot (2017-05 – 2018-08)
- POS operation, customer service, inventory support
Customer Service Associate at Wolf Willow Husky (2007 – 2011)
- Open/close procedures, cash handling, customer assistance
Assistant Manager / Administrative Assistant at Callingwood Estates (2005-06 – 2006-04)
- Reception, tenant support, leasing administration
Day Home Operator at Self-Employed (2012 – 2017)
Operated a home day care, managing schedules, parent communication, and daily operations. Furthered education in 2013
Education
Computerized Accounting Program in Accounting – Academy of Learning (2013 – 2013)
Business Administration Diploma in Business Administration – Campbell College (2004 – 2004)
