Private Wealth Management & Private Banking Specialist (Client Relationship) - Wealthsimple - Toronto, ON
(2026-04)
- Manages relationships with high-value clients in a wealth management and private banking environment, serving as primary point of contact throughout onboarding and asset transfers
- Deliveres white-glove client experience by providing tailored support on investment products, portfolio transfers, and account structures (RRSP, TFSA, corporate)
- Acts as a bridge between clients, wealth advisors, and internal teams (operations, compliance), ensuring seamless execution of financial transactions
- Supports onboarding of high-net-worth clients, ensuring efficient portfolio transitions while maintaining client confidence and trust
Teacher (On Call) - Conseil scolaire Viamonde - Greater Toronto Area, ON
(2021-07)
- Responsible for teaching students by following the national curriculum, testing students, and providing students with the necessary criticism, advice, feedback, and support.
- Responsible for carrying on a regular teacher's duties and responsibilities.
Social Enterprise Strategy & Development (Consultant) - AFRY – Association des francophones de la région de York - Richmond Hill, ON
(2026-03 - 2026-04)
- Led strategic analysis for the creation of a social enterprise, evaluating market demand, competitive landscape, and service gaps to position a new francization initiative targeting newcomer integration in the York Region.
- Developed the venture's business model and value proposition, structuring governance, service delivery processes, and operational workflows to support scalable program deployment.
- Built financial projections and viability scenarios, estimating cost structures, revenue streams, and break-even thresholds to assess long-term sustainability of the initiative.
- Identified and evaluated strategic partnerships and funding opportunities, engaging community organizations and institutional stakeholders to support program launch and growth.
Senior Corporate Banking Associate - BMO Financial Group - Quebec City, QC
(2023-06 - 2026-04)
- Manages corporation's credit portfolio in corporate banking.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering and fraud.
- Offers corporations and businesses with premium services regarding their credit utilization with the Bank of Montreal.
- Maintains knowledge of corporate banking and credit card industries, practices, and trends and integrates it for best results for customers looking to optimize their portfolio.
- Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.
Project Management (Consultant) - Créateurs Z – Non-Profit Organization - Toronto, ON
(2026-01 - 2026-02)
- Assisted in the planning, structuring, and implementation of educational and community-based projects.
- Developed and updated project documentation, including program guides and project briefs.
- Contributed to monitoring tools and accountability frameworks.
- Collected, organized, and structured data on participants, activities, and program outcomes.
Senior Research Analyst - Créateurs Z – Non-Profit Organization - Toronto, ON
(2026-01 - 2026-02)
- Conducted applied research on best practices in youth, cultural, and educational programs (Canada & international).
- Performed comparative analysis of similar programs and organizational models.
- Analyzed public policies, grants, and institutional frameworks related to youth, culture, and education.
- Synthesized findings into research briefs, comparative tables, and concise reports to support decision-making.
- Supported the preparation of funding and partnership documentation.
Administrative Assistant - MAP Communications - Toronto, ON
(2025-01 - 2025-05)
- Provides crucial support to managers and organizations by handling diverse clerical and organizational tasks
- Manages calendars, scheduling meetings, handling correspondence (emails, calls, mail), preparing documents (reports, presentations), maintaining filing systems
- Proficient in Microsoft Office and experienced with CRM software
Senior Solutions Specialist - Dispatcher (contract) - Xperigo - Toronto, ON
(2022-05 - 2022-11)
- Responsible for assisting customers with their inquiries and concerns
- Resolving technical issues and complaints
- Implementing solutions for the best customer experience.
- Dispatch service calls across North America
Bilingual Customer Success Specialist - Pearson Clinical Medical - Concentrix - Mississauga, ON
(2021-05 - 2021-12)
- Provide customers with accurate information regarding variety of products.
- Answer calls and emails regarding company services and products.
- Provide customers with troubleshooting assistance when devices or services malfunction.
Bilingual Client Service Associate - Cineplex Entertainment - Mississauga, ON
(2020-02 - 2020-12)
- Managed high-volume client interactions in both French and English, resolving customer concerns while maintaining strong service standards and client satisfaction.
- Analyzed customer needs and recommended appropriate products and services, supporting revenue generation and upselling initiatives.
- Applied structured problem-solving to address service issues efficiently and enhance the overall customer experience.
- Maintained professional client relationships in a fast-paced environment, strengthening communication and interpersonal skills.
Bilingual Customer Service Representative (contract position) - DHL EXPRESS - Brampton, ON
(2019-09 - 2020-02)
- Managed large amounts of incoming calls
- Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Provided accurate, valid, and complete information by using the right methods/tools
Client Sales Representative (Contract) - Rogers Communications - Mississauga, ON
(2019-08 - 2019-12)
- Consistently met weekly sales targets across multiple product lines.
- Managed high-volume client interactions, identifying customer needs and recommending telecommunications solutions aligned with client requirements.
- Generated revenue through consultative sales of Rogers products and services to a diverse customer base.
- Maintained strong client relationships in a fast-paced sales environment while consistently meeting service and sales objectives.
Shipment Operator - Transgroup Worldwide Logistics - Mississauga, ON
(2018-10 - 2019-01)
- General Labour
- Shipped products across Canada and United States
- Manually loaded and unloaded products in an efficient and safe manner.
Retail Customer Service / Sales agent (seasonal position) - Trinity Common Mall - Brampton, ON
(2017-09 - 2018-02)
- Welcomed and directed customers.
- Provided accurate information to customers.
- Answered customers' questions about products/services.
International Sales Agent Manager (contract position) - PGP Studios - Brampton, ON
(2017-01 - 2017-07)
- Actively interacted with clients in a professional manner to provide the best product advice.
- Manipulated and edited film pieces.
- International Sales Agent for Virtual Reality product.
