Rupinder Kaur
Customer Service & Retail Operations Supervisor | Warehouse & Safety Expertise
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About
Results-driven professional with 5+ years in customer service, retail supervision, and warehouse operations. Skilled in team leadership, inventory management, and conflict resolution in high-pressure environments. Pursuing a BBA at Chandigarh University.
Experience
Sales Supervisor - Esso Gas Station
(2018-10)
- Supervise daily store operations, scheduling staff and ensuring seamless service during peak periods
- Reconcile cash transactions and maintain accurate daily sales records with zero discrepancy tolerance
- Train and onboard new employees on customer service standards, POS systems, and safety procedures
Warehouse Team Member - Amazon Fulfillment Centre
(2023-03 - 2025-11)
- Consistently met daily productivity targets in a high-volume fulfillment center processing hundreds of orders
- Operated handheld scanners and warehouse management software to maintain inventory accuracy
- Collaborated cross-functionally with supervisors and team members to resolve operational bottlenecks
Event Security Officer - Backwoods Security
(2022-10 - 2023-09)
- Enforced access control, crowd management, and venue policies across large-scale public events
- Responded to incidents and emergencies, preparing detailed reports and escalating as required
- Delivered professional customer interactions while maintaining safety and security standards
Education
Bachelor of Business Administration - Business Administration - Chandigarh University (2026-01 - 2028-12)
Training Program - Information Security Analyst - Correlation One (2025 - 2025)
Advanced Diploma - Electronics Technician - Sheridan College (2015 - 2017)
Diploma - Electronics & Communication Engineering - Regional Polytechnic College (2011 - 2014)
