Customer Success Specialist
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Results-orientated professional with abroad experience in a deadline-driven environment, consistently and effectively delivering financial services that enhance the company's purpose and profitability. Proactive team player focused on customer satisfaction and constant improvement.
Support key relationships between Sales, Credit/Collections and Customers for the business. Build productive customer selling relationships while minimizing credit risk and enhancing the customer experience. Improving communication and proposing process improvements. ● Perform financial risk assessments for portfolio to determine the amount of reasonable risk regarding a particular customer.
Proactively monitor customer financial performance and payment term compliance to ensure credit posture is commensurate with risk and business requirements
Economist with wide Financial and budgetary knowledge.