Chidiadi Ugo
CUSTOMER SUPPORT SPECIALIST
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About
Detail-oriented and empathetic professional with a background in Medical Laboratory Science and hands-on experience in creative design. Adept at communicating clearly, solving problems efficiently, and delivering exceptional customer experiences. Passionate about helping users navigate platforms with confidence, maintaining accurate records, and contributing to team knowledge bases. Committed to making every customer feel heard, valued, and supported.
Experience
Freelance Graphic Designer at Self-employed (2020– Present)
- Designed promotional flyers and visual content for individuals and brands using Canva.
- Collaborated with clients to understand their needs and deliver designs that met their goals.
- Managed client communication, revisions, and project timelines independently.
Education
B.Sc. in Medical Laboratory Science – Imo State University (2020– 2025)
Secondary School Certificate in WAEC – Babs International College (2014– 2020)
Primary School Leaving Certificate – Doraphil Divine School (2009– 2014-12)
