Coper Lim

Licensed Aircraft Maintenance Technician with proven expertise in aircraft servicing, repair, and overhaul. Possesses strong interpersonal and communication skills with high stress tolerance. Experienced team player with proven ability to multitask effectively and learn quickly. Demonstrated success across diverse roles including aircraft mechanics, refueling operations, sales engineering, and customer support.

Sales Engineer at Topline Design Group (2024-02 – Present)

Sales Engineer responsible for negotiating contracts and providing tailored furniture solutions to clients.

• Negotiate terms and conditions to close deals and secure contracts
• Build strong connections with businesses, and potential clients
• Understand client needs and preferences to provide tailored furniture solutions
• Offer comprehensive product details, covering features, benefits, and pricing
• Conduct product demonstrations and answer client queries effectively
• Provide feedback to the company on market demands and product improvements

Aircraft Mechanic at Lufthansa Technik Philippines (2023-03 – 2024-01)

Aircraft Mechanic performing comprehensive servicing, repair, and overhaul of aircraft and aircraft components at major aviation maintenance facility.

• Performs servicing, repairing, and overhauling of aircraft and aircraft components
• Examines engines and their parts to ensure they are working properly
• Performs repair tasks according to the manufacturers and customers' specifications
• Assists in performing vehicle test drives to ensure the engine is working properly, and keeping records of work performed and parts used
• Removes inspection plates, cowling, engine covers, floorboards, and related items to provide access for inspection and repair, and replaces items when work is completed
• Applies Dinotrol to aircraft structure in preparation for panel close
• Performs duties such as furnishing materials, tools and supplies to mechanics, lifting and holding materials in place during operation; cleaning work areas and machines, tools, and equipment
• Cleans aircraft, interior and exterior parts and assemblies with solvents or other cleaning solutions

Email and Chat Support Representative at English Plus Republic (2021-10 – 2023-01)

Customer support representative handling email and chat communications to ensure high service level and customer satisfaction.

• Handles Customer Service and ensures high service level is maintained
• Handles documentations for customers' concerns
• Establish a strong demeanor when dealing with customers
• Respond quickly to customer queries
• Communicate with consumers via email and chat
• Recognize and handle customer complaints
• Process orders, forms, registrations, and requests
• Take care of all orders, forms, applications, and demands
• Coordinate and interact with coworkers
• Develop sales leads
• Maintain a positive relationship with consumers through constant communication
• Suggest solutions when a device malfunction
• Handle product defects

Estimator at DN Distribution Center (2021-01 – 2021-05)

Estimator responsible for analyzing proposals and preparing cost estimates using specialized software and programs.

• Prepares estimates by analyzing proposals and requirements using AutoCAD and exact roofing program
• Resolves discrepancies by collecting and analyzing information
• Maintains communication with installation department and Sales Engineers concerning projects
• Maintains technical knowledge by attending educational workshops and reviewing technical publication

Aircraft Refueller at Filipinas Aviation Services Incorporated (2017-10 – 2020-09)

Aircraft Refueller responsible for safely refueling aircraft and maintaining refueling equipment according to safety protocols.

• Refuels the aircraft and ensures it has sufficient fuel quantity by computing the remaining fuel and amount of fuel to be added while always taking safety precautions
• Drives refueller truck to area of plane for refueling
• Conducts routine pre-tip and post trip inspections to ensure safe vehicle operation

On The Job Training at Continental Aero Flying School (2016-06 – 2017-01)

On-the-job training in general aviation operations.

Bachelor of Science in Aircraft Maintenance Technology – Cebu Aeronautical Technical School (2012 – 2016)

Secondary Education – San Isidro Parish School (2008 – 2012)