Jhenlie
General Virtual Assistant/Quality Analyst/Patient and Customer Support Speciliast
Talent
Cebu CityMember since September 15, 2026
Email Handling & Inbox ManagementCalendar & Meeting SchedulingCustomer Support (Email, Chat, Phone)Reservation & Account ManagementAdministrative SupportProcess & Workflow AssistanceResearchData Collection
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Email Handling & Inbox ManagementCalendar & Meeting SchedulingCustomer Support (Email, Chat, Phone)Reservation & Account ManagementAdministrative Support
About
Detail-oriented General Virtual Assistant with 9+ years of experience in customer support, quality assurance, and team leadership across healthcare, e-commerce, and global tech accounts. Skilled in handling chat, email, and phone support, resolving complex issues, and maintaining high service and quality standards. Reliable, adaptable, and experienced in remote work environments with a strong focus on customer satisfaction and process efficiency.
Education
– Bitoon National Vocational High School (2012 – 2016)
– Bitoon Central School (2005 – 2012)
