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Josh Dudde

Josh Dudde

CUSTOMER SUPPORT | ADMINISTRATIVE SUPPORT | OPERATIONS | CLIENT SERVICES

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PHMember since October 11, 2026
Customer ServiceAdministrative SupportDocumentationScheduling
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Customer ServiceAdministrative SupportDocumentationScheduling

About

Enthusiastic and dedicated professional with a Bachelor of Science in Exercise and Sports Sciences, specializing in Fitness and Sports Management, with experience in administrative support, program coordination, customer service, and client management. Brings 2 years of experience as a Freelance Personal Trainer, managing client schedules, maintaining records, coordinating programs, and providing one-on-one service. Experienced in supporting projects and events, handling documentation, coordinating with multiple stakeholders, and managing tasks independently.

Strong in communication, organization, problem-solving, attention to detail, and adapting to changing priorities. Eager to contribute these skills to a professional remote team in an administrative or operations-focused role.

Experience

Wellness and Recreation Program Intern

(2026)

  • Supported daily operations for wellness programs serving 100+ participants, processing registrations and updating scheduling records weekly.
  • Maintained 100+ participant records in Excel and Google Sheets, cutting retrieval time by roughly 30% through consistent file naming and documentation standards.
  • Coordinated with 5+ supervisors and staff members to keep 10+ programs and events running on schedule.
  • Assisted with preparation for 5+ events, managing 3–4 concurrent responsibilities per event day while meeting deadlines.

Freelance Personal Trainer - Abu Dhabi

(2019 - 2021)

  • Delivered personalized one-on-one service to 15+ recurring clients over 2 years, conducting 20+ sessions per week.
  • Sustained an estimated 80% client retention rate through regular follow-up, progress check-ins, and responsive communication.
  • Managed scheduling, progress tracking, and records for 15+ active clients, confirming 100% of sessions in advance to minimize no-shows.
  • Resolved client concerns within 24 hours and adapted programs to feedback, generating 5+ new clients through referrals.

Intern - Marriott Hotel

(2019)

  • Supported guest services in a high-volume hotel, assisting 50+ guests daily during peak shifts.
  • Communicated with guests professionally and handled or escalated requests promptly to maintain service standards.
  • Coordinated across 4+ departments (front office, housekeeping, food & beverage, concierge) to support efficient service delivery.

Education

Bachelor of Science - Exercise and Sports Sciences, Major in Fitness and Sports Management - Far Eastern University – Manila (2026)

High School Diploma - American Community School of Abu Dhabi (2020)

Skills

CUSTOMER SUPPORTADMINISTRATIVE SUPPORTOPERATIONSCLIENT SERVICES

Reviews

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