Josh Dudde
CUSTOMER SUPPORT | ADMINISTRATIVE SUPPORT | OPERATIONS | CLIENT SERVICES
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About
Enthusiastic and dedicated professional with a Bachelor of Science in Exercise and Sports Sciences, specializing in Fitness and Sports Management, with experience in administrative support, program coordination, customer service, and client management. Brings 2 years of experience as a Freelance Personal Trainer, managing client schedules, maintaining records, coordinating programs, and providing one-on-one service. Experienced in supporting projects and events, handling documentation, coordinating with multiple stakeholders, and managing tasks independently.
Strong in communication, organization, problem-solving, attention to detail, and adapting to changing priorities. Eager to contribute these skills to a professional remote team in an administrative or operations-focused role.
Experience
Wellness and Recreation Program Intern
(2026)
- Supported daily operations for wellness programs serving 100+ participants, processing registrations and updating scheduling records weekly.
- Maintained 100+ participant records in Excel and Google Sheets, cutting retrieval time by roughly 30% through consistent file naming and documentation standards.
- Coordinated with 5+ supervisors and staff members to keep 10+ programs and events running on schedule.
- Assisted with preparation for 5+ events, managing 3–4 concurrent responsibilities per event day while meeting deadlines.
Freelance Personal Trainer - Abu Dhabi
(2019 - 2021)
- Delivered personalized one-on-one service to 15+ recurring clients over 2 years, conducting 20+ sessions per week.
- Sustained an estimated 80% client retention rate through regular follow-up, progress check-ins, and responsive communication.
- Managed scheduling, progress tracking, and records for 15+ active clients, confirming 100% of sessions in advance to minimize no-shows.
- Resolved client concerns within 24 hours and adapted programs to feedback, generating 5+ new clients through referrals.
Intern - Marriott Hotel
(2019)
- Supported guest services in a high-volume hotel, assisting 50+ guests daily during peak shifts.
- Communicated with guests professionally and handled or escalated requests promptly to maintain service standards.
- Coordinated across 4+ departments (front office, housekeeping, food & beverage, concierge) to support efficient service delivery.
Education
Bachelor of Science - Exercise and Sports Sciences, Major in Fitness and Sports Management - Far Eastern University – Manila (2026)
High School Diploma - American Community School of Abu Dhabi (2020)



